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livewire1

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  1. Thank God for that. Just wish everyone who is in this terrible situation knew about this site.
  2. We wouldn't be surprised 'lovesanimalsann' to learn that probably thousands of people around the world have been conned by this company ( under it's various names). It makes one literally sick in the stomach. Yes, this action group, especially DX need praise and I too have sent them a donation. It is just so sad that there are many people out there who are in a state of misery and depression because they don't know what to do.
  3. You have done the right thing. But it goes to show what evil companies are at work out there. What really stinks abou this company is that 1. they have so many names they use to take money from you 2. It is impossible to try out a product, get results and return it within a fortnight. 3. You can't read the terms and conditions until you sign up for a product.
  4. I would check that your bank DID, in fact, cancel this authority to take money out of your account. I certainly would not send the stuff back if they sent it without your permission. The best thing to do is to change your bank, if convenient, and certainly close your debit card and have a new one issued.
  5. I had to wait 45 days (an International debit card agreement on chargebacks). This evil company, coming under different names, is well known to high street banks. They have to refund the money taken immediately they receive a complaint from a customer. Then they get in touch with the merchants bank to get a refund from them. THEN they get the name and address of the company from their bank and pursue a dispute with the merchant. If the merchant has not contacted the complainants bank within 45 days. the dispute is over. In my case this merchant didn't do that and therefore they lose the dispute. However, I have heard that this wicked company have tried to get money from a bank account by using different names even though the debit card may have been cancelled and a new one issued. My bank said that they will be monitoring my account, just in case. However, that still leaves a bit of uncertainty so i intend to close my account and open a new one with a different account number. Hope everyone who has been connned by this compnay will be successful. Remember the bank should be on your side and have to do what you ask them to do.
  6. Get in touch with your bank and insisist on the 'chargeback' rule. they have to give you your money back. It is the law. They ' in turn' will charge the sellers bank.
  7. get in touch with your bank/credit card company and insist on using the 'chargeback' rule. This is now law for distance selling. That is what i did and my bank had to give me back all i had paid and they, in turn, charged this corrupt company's bank.
  8. I have been in touch with the disputes section ( based in the Philippines 3 times). They say 7 to 10 days but that doesn't mean i win the dispute as i believe that even though they chargeback the money i lost they can still lose the dispute and then I will have have to refund the money back! At least I think that is what will happen. I agree this company is absolutely evil. They are also known as Juveneu, in Harley street!!!
  9. Well further to my problem with this company my bank has actually refunded, via chargeback presumably, the trial price £3.98 ( 2x £1.99). I am still waiting for the 2x £84.71. But i do not understand how they can refund the trial price and not the full charge price at the same time. So I still don't know whether i have won this 'dispute' ( as lloyds bank call it). Anyone know?
  10. Did the bank get your money back Angie? My bank said it would take up to ten days as they would be filing a dispute chargeback. So I don't hink I will see my money again. This company is totally fraudulent . See my post to0day on mens health stuff by the same company.
  11. It is the same company that produces mens health stuff like Test force extreme and lean muscle. They have another name 'Juveneu'. The law should put a stop to companies like this. Their stuff is total rubbish, desn't work and is extremely expensive for even stuff that would work. They will not refund money or want anything to do with unhappy customers. A trial period of a fortnight is not worth a light as nothing like this would work overnight . Yes, i have been conned by them. Even rang them and they were so 'nice and understanding' saying that all they could do was close my account and a senior rep would ring me within 24 hours as i was a 'special case'. Needless to say no one from that company has rang. However a few days ago I immediately got in touch with my bank when i saw two lots of £84.71 taken out of my account. What makes me sick is I only ordered the one product but they sent two and charged me accordingly. My bank had to cancel my card and have issued a chargeback to the company. I doubt if I will get a refund as this company are just liars and evil predators. And they will, no doubt, lie like heck to win a dispute.
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