Jump to content

incrediblebacon

Registered Users

Change your profile picture
  • Posts

    6
  • Joined

  • Last visited

Reputation

1 Neutral
  1. @Nystagmite Yes but I agreed a specific time of arrival to start with. Hopefully I didn't confuse things there.
  2. Well I suppose the sheer number of you saying I've got this wrong maybe is going to mean I must concede. It aggrieves me: All I can say now is I wish when I had phoned them when it was late that they had and given me an ETA rather than saying it was 'round the corner'. I was interested by this story I heard the other week: bbc.co.uk/programmes/b006mg74/features/lawyers-personal-battle-with-tmobile-over-bill I suppose I thought that an agreement made over the phone was still an agreement. If for example, as Old-CodJA states, I had stated it was for a train journey leaving at a specific time, I'm not sure how that why that should affect the agreement. Anyway, it's a costly mistake, I'm upset about it and I'm trying not to get myself more upset about it. Really appreciate all your help, genuinely. Any legal back up anyone could give would be great.
  3. I can't prove it as it is illegal for a consumer like myself to record telephone conversations. (The taxi firm are legally allowed to record them, which I would argue is a one-way defence, and have subsequently told me they record their calls) In the instance it was a written agreement I would be able to prove myself and in no doubt they may alert me to the terms and conditions. However I wasn't alerted to any problems: they agreed that the taxi would arrive on time and in doing so I believed they would. I could have asked my friend to give me a lift if I had warning the taxi would be delayed. I feel I'm entering into a sounding like a broken record now. I'm trying to avoid being angry about it, but I want to understand why these circumstances are different. Please don't feel I'm trying to be antagonistic. I appreciate your help as always.
  4. No there was no reason. I phoned when it hadn't arrived and they said it was on it's way but it arrived 10mins after that call. As I see it the train company specified the time I needed to board the train, and I in turn felt I had specified the time I needed my taxi. Have agreements not been made in both situations?
  5. Thank you everyone. Daniella - no, I just specified that I required a taxi for a specific time. I did not give the details as to why. MrHat - I see your reasoning and had my taxi journey taken longer than I anticipated then I would have to concede that it was my error. Old CodJA - could you explain more?
  6. Hi all, Yesterday I booked a taxi to take me to the train station and specified the time for it to arrive. The taxi arrived 15minutes late and as a result I had to watch my train pull away from the platform when the taxi arrived. This resulted in me having to buy a new ticket, close to £100. The taxi company have described the situation as 'unfortunate' but do not accept responsibility. I was told the taxi would arrive at the time I had requested and in my mind entered an agreement. The train fare is substantial enough for me to feel I should go to Small Claims. Am I right to do so? Really appreciate your help.
×
×
  • Create New...