Hey all Looking for a bit of advice please. I bought a pre-owned Samsung galaxy tab 3 from GAME earlier this month (still have the box, receipt etc). After having no problems with it, the last few days it has started restarting itself randomly - this could happen after a few minutes of use or even after an hour. When it does restart itself, it turns itself off and cant be turned back on for 5mins or so. Anyway, to me it appears faulty and took it back to my local GAME store today but was told that as its an intermittent problem, I need to take it home and then video it when it has a problem again. Is this a usual thing? Is there anything I can do besides sit and wait for it to happen again? Many thanks

Thank you both for your replies. Having spoken to my area manager and the HR lead today at some length, they have decided that I won't be required to attend a disciplinary meeting now and no further action will be taken. That's at least some less pressure at this time.

Good morning all. Just after a quick bit of advice. I have been off work for the last few weeks after finding out something horrific that had been happening to my 8 year old son. I informed work what had happened and that obviously I would be off work as needed time to not only help my son through it but, also to try and deal with all the emotional things I was going through. I went to see my GP and obtained sick notes to cover me for the time I was off. I even attempt to come back to work sooner but after a few hours there, I was an emotional mess and broke down in tears so obviously wasn't ready. Anyway, I had my welcome back interview and my manager didn't ask how me or my son were doing just simply kept stating how much pressure my time off had placed on my colleagues and, as I was off on Feb for 2 days with sickness I will now be having a disciplinary meeting. I appreciate they are just following company procedures buy just feel the way it has been handled, knowing what I was going through, was very unsympathetic. Anyway, I have seen something about time offf for dependants this morning and was wondering if this is something I might be to have instead of having it as sick even though I provided sick notes? Many thanks

Okay I see, sorry obviously didn't understand the procedure. How long does it take to be transferred to my local court?

Just a quick question, how long does it take to get a decision? My defence was recieved on the 23/06/16 Thanks

Thanks very much for that - showed the manager and he processed a full refund

Good morning all. Im hoping for a bit of guidance really. I purchased an Acer laptop on Saturday but seems to be faulty. After its been on for a round 30mins to an hour it shuts itself off and then starts with a warning screen saying it wasn't shut down properly. The laptop doesn't seem to be overheating or anything as the fans are quiet and the base cool. I took it back to my local Argos (where I purchased it from) but was told I couldn't have a refund and would need to be sent off. I explained the little I know of the SoGA but was given the same response. Are they right? I dont want to be without a laptop for the foreseeable future. Thanks very much

Just to update and ask for a little advice. I have requested extra time to submit a defence. I have been through all my paperwork (which Im pretty meticulous at keeping) and cant find a copy of the original default or the letter of Assignment. As such, Im thinking this is going to form the basis of my defence but nit entirely sure of how to word it - any help will be gratefully received Xx

Okay, thanks for reply Andy

I have now decided to go ahead with an IVA (just waiting to finalise the paperwork). Would this decision have any impact on my reply to the court letter? Many thanks

Just to add, I am in the process of looking into arranging an IVA. I have had a chat with StepChange and looks like something I will be going ahead with

Hello Date of claim - 15/06/2016 Particulars of claim - The defendant entered into an agreement with o2 under account reference ***** The defendant failed to maintain the required payments and a Default Notice was served and not complied with The agreement was later assigned to the claimant on 30/06/2016 and notice given to the defendant Despite repeated requests, the sum of 202 remains due and outstanding And the claimant claims a) The said sum of 202 b) Interest pursuant to s69 county courts act 1984 at the rate of 8% per annum from the date of Assignment to the date of issue, accuring at a daily rate of 0.0044 but limited to one year, being 15.85 c) costs What is the value of the claim? £292 Is the claim for a current account (Overdraft) or credit/loan account or mobile phone account? - Mobile Phone O2 When did you enter into the original agreement before or after 2007? - 09/2011 Has the claim been issued by the original creditor or was the account assigned and it is the Debt purchaser who has issued the claim. Lowell Were you aware the account had been assigned – did you receive a Notice of Assignment? - No record of notice being received Did you receive a Default Notice from the original creditor? - Yes Have you been receiving statutory notices headed “Notice of Default sums” – at least once a year ? I don't believe so, haven't got any in my records Why did you cease payments? - Was off work for over 6 months with illness and the breakdown of my relationship What was the date of your last payment? Unsure but the default date listed is 04/2015 Was there a dispute with the original creditor that remains unresolved? No dispute Did you communicate any financial problems to the original creditor and make any - Yes but requests ignored

Hello all. Just arrived home to find a County Court letter for a claim issued by Lowell regarding an old O2 mobile contract. I've never received any thing like this before so not entirely sure what my next steps are. I did consider filing a defence but it doesn't really seem like I have one. Is it just a case of filling out the form, hope they accept my repayment proposal and wait to hear back from the court or do ai have to attend? Many thanks

I assumed that was the case. Thanks for the replies

Thats right. Making the meeting 45 days after I actually returned to work.