Many thanks Andy

Hi there I recently changed my CAG registered email, however I still receive the newsletter to my old email address. Can you please let me know how to resolve this? Cheers, Ian

Help I can't download the Vampiress' spreadsheets . Is the site down or ??? I am interested in the Scotland - Advanced - Excel version. All I am getting is "The page cannot be found". Thanks in advance Red

Hi josamolly Thanks for the advice and the links . What a huge amount of information. I do realise that my journey is not going to be easy, and that there are plenty of hurdles on the way. I know I will have to put in the work to achieve my goal, but I sure am looking forward to reaching my destination. The A-Z guide looks invaluable and I will spend a long time examing lots of the topics listed before commencing my journey. Best Regards, justcallmered

Hi all I have decided that it is time to take action against the BOS regarding the huge amount of bank charges they have applied to my account over the last 10 years or thereabouts (why did I put up with it for so long ). I have really had the inspiration to do this from events in the media and from what I have seen on this wonderful forum. I left the BOS about 4 months ago after a huge catalogue of errors with the BOS. I've been with the RBOS ever since, and so far so good; in fact I'm quite impressed with the customer service with them, however I have not had any real problems to prove this otherwise. I have set myself a timescale for sending my first letter to BOS, i.e. end of Feb 2007. Let's hope that I will be as succesful as some of you guys. Any advice from someone who has had success with refunded BOS charges is very welcome- I am an open book . Best Regards, justcallmered