codie825
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Barclays Hardship OD charges claim refused - help
codie825 replied to codie825's topic in Barclays Bank
Thanks for the info. It was definitely a current account without ever having any overdraft facility on it. I never asked for nnr was I ever offered a ovefdraft. -
Barclays Hardship OD charges claim refused - help
codie825 replied to codie825's topic in Barclays Bank
It was a Barclays current account with no overdraft facility,I never asked for an overdraft and I was never offered an overdraft. I will be sending off a SAR on my lunch break today. Thanks -
Barclays Hardship OD charges claim refused - help
codie825 replied to codie825's topic in Barclays Bank
New Document.pdf I hope this one is right. If not I appologies. I will look into purchasing a scanner,thanks for that. -
Barclays Hardship OD charges claim refused - help
codie825 replied to codie825's topic in Barclays Bank
Ok,sorry about that I have just noticed the state of the photos. I will try again,Im not very good at this sort of thing. -
Barclays Hardship OD charges claim refused - help
codie825 replied to codie825's topic in Barclays Bank
Lets hope I have got it right this time I did have the statements but not anymore, should I request these again? The charges were.. .. £30 overdraft charge then charges for using a unauthorised overdraft then charges everytime a payment left the account. As far as I can remember some of the charges were £14 some were £30. imgtopdf_generated_1302171646032.pdf -
Barclays Hardship OD charges claim refused - help
codie825 replied to codie825's topic in Barclays Bank
Thanks for the info. My account was a Barclays current acct with no overdraft facility. I had a cheque book which I never used and a debit card which I used. The charges an overdraft charge then a charge for using an unauthorised overdraft. Barclays allowed me to keep going deeper and deeper into debt without ever stopping my card. I could use my debit card at all times even though I had no money in my account and I was 100s of pounds in an unauthorised overdraft. eventually I close my account. I know its my own fault and I should not have kept using my card but at the time I was in financial dificulty and it was like free money. -
Barclays Hardship OD charges claim refused - help
codie825 replied to codie825's topic in Barclays Bank
Sorry I dont have a Iphone. I will need to do this at the weekend when I have access to my son's phone or oyr laptop. Thanks -
Barclays Hardship OD charges claim refused - help
codie825 replied to codie825's topic in Barclays Bank
Ah ok, sorry.. im not sure how else to do this,using a tablet Thanks for removing them for me -
Barclays Hardship OD charges claim refused - help
codie825 replied to codie825's topic in Barclays Bank
Thanks for replying. I will upload that asap. I was gettkng charged twice a month,one for being overdrawn and one for not having an overdraft on the account,most months it was around £62. It ended up at £1000. My bank acct was a barclays Current acct. I went overdrawn originally by £8 this is how it all started. -
Hello I wrote a complaint letter to Barclays asking for a refund of my charges due to hardship and the fact i blamed them for irresponsible lending. Back around 2003/4 barclays allowed me to go overdrawn on my account ,it gad no overdraft facilities. I was charged £30 then £30 for being £30 overdrawn then so on and so on. However, whilst overdrawn even upto £500 barclays never declined or stopped me using my debit card, (I know j should have stopped but i was you stupid ans was suffering awful post natal depression) Barclays have replied to my letter saying they will not refund me, We do offer our customers tools to keep track of thier banking (not me) Your acct went overdrawn as you continued to make payments from your account, you knew about these charges as they were set out in our terms and conditions. Then goes on about section 5.1.4,treating customers in hardship fairly, however the court ruling on 25.11.09 confirmed bank charges are a part of the price of having a current account so are not unfair, We dont believe we have treated you unfair or caused you any hardship. Having reviewed your history I can see in 2007 you made a payment of £399 to haven holiday , we would class this as a luxury ( my 8 year old sons 1st holiday! 4 nights in a caravan. .. paid for by his grandmother,hiw very luxurious. ...) As of this luxurious purchase you should have considered the financial impact as you continued to be overdrawn till oct 2011 when you clised your acct. I therefore conclude Barclays are not at fault. Please can someone help me, do I have a leg to stand on? Or shoukd i just accept this? Many thanks in advance. Sorry for all the typing errors,I hope its readable
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ombudsman uphold lloyds ppi claim what now
codie825 replied to codie825's topic in Payment Protection Insurance (PPI)
sorry i don't have anyway of doing that until next week as i'm away from home. lloyds have told me that i will rec a cheque within 28 day days,so im keen to understand what i need to tell them. -
ombudsman uphold lloyds ppi claim what now
codie825 replied to codie825's topic in Payment Protection Insurance (PPI)
rec response letter finally 3 month late... here is what they have to say!! our offer due to the passage of time we no longer hold any information regarding your credit card. the absenss of records mean there is no gaurentee our calculations are correct. in a genuine attempt toresolve your case our offer is £238- equal to our avarage compensatory payment taken into account the period in which you held the credit card account. to help you understand further if we held any details we would also pay 8% interest. we will also offer £36 indirect losses. i held this card from nov 2004 i had a £4000 balance by jan 2005 and oaid it off in 2007 £3870 in full. i have no statements, but this was passed to a collections agency to whom i cleared the amont in full.. what next?? -
ombudsman uphold lloyds ppi claim what now
codie825 replied to codie825's topic in Payment Protection Insurance (PPI)
rec offer letter 3 month late.. .here's what they had to say as a final response, we would like to offer you £274.00 to bring this complaint to a close. due to the passage of time we no longer hold any detail of your account. in a genuine attempt to resolve your case our offer is £238.00 this is equal to our avarage compensatory payment taking into account the period in which you held the credit card and were paying ppi cover. we believe an average payment methord in this case is fair. to make you understand if we held detail of the account we would also pay 8% interest but in this case we hold no information. avarage redress £238 other losses £36.00 what now???? -
ombudsman uphold lloyds ppi claim what now
codie825 replied to codie825's topic in Payment Protection Insurance (PPI)
will do - if its not here monday they are in for another good telling off. cant see how first class post can take 10 days. -
ombudsman uphold lloyds ppi claim what now
codie825 replied to codie825's topic in Payment Protection Insurance (PPI)
thanks they told me the above amount includes the 8% interest as this is a good will offer as they cant work out what im really owed- is this right? or should they pay the int on top of the £273 ( how much difference would this make) they have said all info they have has been provided in the letter im still waiting for.
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