I think this is why FSCS are involved as they pay compensation from government funds im not 100% though

oh ok i must of misread somewhere im just getting soo confused with all the different things im reading i should just sit back be quite and wait haha, im probably wrong about mine being front loaded, all this single premiums, front loaded is so confusing haha, although i do know they were wrong it telling us it was essential to take the ppi for us to get the loan in the first place so i know i got one bit right. Thanks ims

only thing im worried about is that i knew nothing about front loading and it being a no no and didnt put this on my form im hoping that this is something they pick up on keeping fingers tightly crossed

Yes it has now gone done to the next department, where calculations are conducted. However, this department does not make the final decision, once they have conducted all their assessments, which typically takes 4 weeks your file is sent back to the FSCS, where a final decision is made. You will receive a letter from the FSCS detailing the outcome of your claim. Also, I am sorry but I am not authorised to say whether your claim has been successful or not, I merely gather all the information necessary for your claim to be assessed. I am no way involved in that process and am not privy to that knowledge. I hope this helps. This is the email we got today so still none the wiser haha, i just want to know, but the way i see it is like you say it must be going through if its going to the calculations will keep you posted on progress, My claim is with picture though and not welcome

Yes it has now gone done to the next department, where calculations are conducted. However, this department does not make the final decision, once they have conducted all their assessments, which typically takes 4 weeks your file is sent back to the FSCS, where a final decision is made. You will receive a letter from the FSCS detailing the outcome of your claim. Also, I am sorry but I am not authorised to say whether your claim has been successful or not, I merely gather all the information necessary for your claim to be assessed. I am no way involved in that process and am not privy to that knowledge. I hope this helps this is what i have been told today so fingers crossed its going in the right direction still a waiting game though

update on mine as of this week we have been told its going to the calculations team this week although they wouldnt say if we have been successful or not but you would think with it going to calculations then it is a successful claim so i guess we will still have to wait and see

ok thanks ims - will just have to wait and see then i suppose thanks again

HI ims but does it mean its a successful claim and we will just have to wait and see how much or could it still be rejected i appreciate your help thanks

Spoke to deloittes today and our claims handler has told us that its going to the calculations department this week does this mean we have been successful or can it still be refused when it goes back to fscs - no idea of how much we could get i just cant figure it out no matter how hard i try lol

I have been sent this same letter today even though i sent back a breakdown of my earnings and a offer of monthly payments, what does this mean can anyone help im worried sick

With it being picture and picture now in default do you not have to claim through FSCS as thats what we are doing although still currently waiting to see if we have been successful or not

Sorry for the delay in getting back to you. Thank you for clarifying that no claims or cash back were ever received by you. I understand that you are eager to hear whether your claim has been successful or not, but I play no part in that decision, I just gather all the data needed for your claim. Furthermore, I am not authorised to say what the likely outcome will be. I know it must be frustrating and I apologise for this, but the case will be passed down to the next department soon for the final stage of processing. This is what we was told today so STILL no idea

no worries, we still dont know if we have been successful or how much we will get if we are, i cannot for the life of me figure it out lol GOOD LUCK with you claim

Hi i sent my claim of in september with the fscs, received letter from deloittes on the 21st sept to say my claim was with the data gathering team, wednesday just gone phoned them and they told me that they had recieved all information from insurance companies etc, so now its just a waiting game Mine was with Picture though not welcome

ohh i cant figure it out haha im just no good with numbers, I will have a good read tomorrow and see if i can figure it out, as picture are in default i dont thing deloitte/fscs pay the interest that you have paid so will just have to wait and see i suppose thanks