yarg100
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Hi, my wife has made a claim against them at the back end of last year. unfortunately (delaying our claim) northern rock have been sending out these letters to people who may be eligible for a refund just after we sent ours back so it could well be valid. personally if i was you i would do my own letter, a template can be found on here which we used. DONT let them get away with taking the 30% that is rightfully yours. Its not going to cost you anything except the cost of a stamp. They are slow at responding and say it can take up to 28 working days before they look at it and 10 days for it to be put into your bank account so i would suggest go for it as we are expecting the payment any day now .
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