Hi again. The PPI WILL be hidden in your paperwork somewhere. I didnt know i had it but its was standard practice to put it in place..... .I had..........look at my case who said they wanted 35% of my winnings so told them to jog on. I down loaded a PPI claim template from internet ( google it)and fill in the blanks. send this off to Barclays who redstone bank with, wait 4 months and you should reclaim some money.. .possibley about £3,000, then Mrsflatbroke may become Mrsmoney bags for a while. unlike you i am not with redstone anymore so not sure of repocussions claiming might have. To get your paperwork from redstone if you havent got it. if you havent ask redstone for a DSAR request which is basicly using the freedom of information act and getting all notes on you ever written. this will cost £10 but worth it. DONT TELL THEM YOUR SEEKING PPI as they will mysteriously lose them if you do. i told them i had a house fire and lost my notes. the true explanation is that i threw them away as soon as i sold my house in discust, as i didnt want to see a redstone logo EVER again. I read somewhere that Barclays were giving full refunds as they initially only gave part refunds. last year redstone got fined 6 million pounds for admin errors buy FSA governerning body... .DONT use a PPI company redstone PPI claims and do a bit of reading up... ..Claim companies can not make it go any faster or any better chance of winning than yourself. its just a letter to the bank explaining that you never knew you had PPI, and if you did then you would have refused it....thats the key statement. PLEASE EMAIL ME IF STILL CONFUSSED.... .I'D EVEN TRY TO FIND A WAY OF RINGING YOU TO SPEAK TO YOU IF NEEDED. i want to help you get these crooks. go get them tiger...hehe

Hi, I am really sorry you got stung by Redstone, you are not alone. my wife and I had the same problem with them. We too were subject to possesion order and making suitable repayments offers on arrears were told no. We paid arrears up to date from a kind family member but was still only 1 month behind and under the 3 month deadline.....a court hearing was STILL set on the grounds of not being consistant....we went to court and the kind judge agreed what payments we were to be make to them. After poor poor customers service for the entire policy we sold the house leaving redstone behind. redstone also charged the court cost on to my policy, but since 2010 i have been sent 2 cheques for £40 with regards to admin errors.....i am currently seeking mis sale of PPI and advise you do too. i would also advise you to claim your self and save 30% - 45%. write a letter to Barclays with a mis sale of PPI template that you can get on the internet. get in touch with redstone for the PPI policy agreement. send this to barclays which was where redstoned banked. send letter to them and wait for cash on your mat. what i have discovered is that the PPI companies can not make the claim go faster in fact it will be slower with the volume of claims. PPI companies are leechs and WILL get a vast amount of your money that you WILL be able to get yourself with a little letter stating that you knew nothing about PPI.....in the case of redstone i never knew i had PPI till i checked......lets get some compensation for signing up with a company in my opinion is a laughing stock....lets make THEM cry for a bit.....very good luck to you.