simbathedog
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@asklloydsbank Lloyds TSB Mastercard Fraud
simbathedog replied to simbathedog's topic in Lloyds Bank
What a bunch or arrogant ******* mastercard are They won't discuss the transaction with the bank manager! only with the card holder. Now have to wait for mastercard to send a letter to her home address for me to then forward it to France for her to sign & send back. Unable to find anything else out, statement not due until end of this month, as the payment for this is set to be paid be DD I guess I should cancel that as She doesn't have enough in her account to pay for the fraudulent transaction. -
@asklloydsbank Lloyds TSB Mastercard Fraud
simbathedog replied to simbathedog's topic in Lloyds Bank
Well, went into the branch yesterday morning but the manager was not available, I had however anticipated that & had prepared a clear written account of matters & a list of questions. I am now awaiting a response! -
eReader and eBooks : Is it worth buying a Kindle?
simbathedog replied to Boppy's topic in eBook Readers - eReaders
I got a Kindle 3g for my birthday & I think it's brilliant Easy to use & not as heavy to hold as a book when reading in bed. Also used it to get weather forecast when recently in France. Loads of really good free books if you search them out -
@asklloydsbank Lloyds TSB Mastercard Fraud
simbathedog replied to simbathedog's topic in Lloyds Bank
Thank you I have printed off page 16 of the FSA consumer rights guide & will take it with me tomorrow! -
My daughter has just had someone make an online booking for a hotel suite in London for £425 that has been charged to her mastercard, I am very unhappy with their response so far. I went into the bank with my daughter & informed them that She would be working in France from early December until Easter, the bank called their card services as well & advised them whilst we were there. I don't understand therefore why they would accept an online London hotel booking for £425 in January, it's also miles away from her normal spending profile. Went into the branch when I got the confirmation booking in the post as it was obviously fraud & the branch called mastercard who refused to do anything without my daughter ringing them. She is in France with very dubious phone reception & just a payg phone. She managed to call them & they blocked the account & told her She had to call Superbreak who made the booking (not feasible on a payg from France!). I rang them & emailed their accounts, it was an internet booking made on the day of arrival, they said they would flag it as fraud & expect a chargeback. Daughter has called mastercard again & they say She now has to fill in a dispute form which they are sending to her address in England (where I am), I am not impressed & think I may visit the branch in the morning. Suggestions welcomed. Thanks for reading this far!
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