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englishkeymaster

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  1. I've just realised that once of our cars hasn't been cancelled - I've rung up swinton again and they don't know why that remains insured and the others have been cancelled (they were all set up together in one session). They've not been very helpful in all, have given no reasoning for anything and have recommended ringing on monday to sort it out. Still rankled about the dates, I know I can't really hammer them for not giving me notice when they don't control royal mail, but since all the letters were delivered together by the postman, and some are printed 5th, and some were printed 18th I've a feeling they've sat on a desk rather than in a sorting office.
  2. Hi just want some advice here, there's probably not a lot I can do and I think I'm probably a bit 'bang to rights' but do want an opinion or two if anyone can offer anything of the sort. I live in a household with a lot of cars, and even though swinton wasn't the cheapest we went with them as we didn't want all the cars insured by different companies. Anyway everythings gone fine for about 6 months and everythings been paid on time. Today I've got a bunch of letters (one for each policy) informing me that the policies have been cancelled, I am not sure why this is - my sister who is also affected rang them up and they say they can't help at this time (I'll get clarification on this if I can), but it's probably because of a missing utility bill we were supposed to send? Now it's not been requested of me, like my proof of no claims bonus was, so this is news to me. What's bothering me the most, is that each policy has been cancelled for each car - and all the letters were received today together yet are printed on different dates, giving 7 days notice. Now some letters were printed a couple of days ago, but the letter for the cancellation of my car was printed on the 5th of this month, and delivered alongside a letter printed on the 18th for another policy. Which means (and i've just checked askmid to confirm, in the last week i've driven across the country a couple of times completely uninsured and completely unaware, and i'm sure i'll have come across a tax checking camera in all that mileage. Losing the insurance policy is one thing, I'm not thrilled about this. I don't evade having insurance, however in court ignorance would not stand up. I know it's christmas and post can be late (actually it's not as I've just received a bunch of parcels I ordered day before yesterday using standard shipping rates). I suppose I'm asking if i've grounds for complaint. I've still yet to figure out why the policy has been cancelled, but I'm not happy about the me driving for over a week uninsured part. The car is now off the public road.
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