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petal50

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  1. have just contacted corgi to arrange an annual service -not available until registered 12 months, a problem with a water hammer in shower supply pipes-not covered, a leak to my hot water cylinder- only covered if it's a certain type of cylinder (i.e. vented or unvented ?). I then asked who had given them my name ,they claim it was the person who installed my new system, I asked if they would use him to carry out the service -no. The letter I recieved from Corgi states"we can offer you full cover with unlimited call outs for your entire central heating,plumbing and electrical systems for only 12.99 per month,or 16.99 per month with an annual boiler service", I have been paying the latter since May. have since spoken to the plummer who installed my new boiler, he denies referring me on, why would he when he previously serviced my boiler.I have cancelled my direct debit and count myself lucky to have discovered the shortfalls of this contract before it really matters i.e. in severe bad weather. My concern is for vunerable customers who could find themselves with a large bill after an "unlimited call out" if they don't know their type of tank etc
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