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sammisweetheart

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  1. Hello there! I actually work in debt recovery and a customer/debtor asks you to remove their telephone number (especially a works one) we HAVE to remove it. If you've already done so but they've ignored it try and get his name (if it's the same man calling obviously). It is actually harrassment if we ignore this request so make sure it happens. If you can actually prove they are delaying a payment plan agreement so interest can be added then make a little diary of everything, make a copy and write to them (along with yet another formal request to stop the calls) and say you're going to take it further if it isn't resolved. As long as you are actually attempting to resolve this of course... As for your other creditors it might be worth writing to them with a request for all correspondence to be in writing also and try work something out with them. If you are struggling financially or even advice on how to send a letter to them then please go to the CAB or CCCS. All DCA'S now must cease action/interest for at least 30 days if you're dealing with a 3rd party. It's a policy called treat customer's fairly and The Lending Standards Board do regulate that. Hope this helps, please don't bury your head in the sand. Sammi
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