Jump to content

Bexter83

Registered Users

Change your profile picture
  • Posts

    2
  • Joined

  • Last visited

Reputation

1 Neutral
  1. Hi , thanks for all the responses! I like Dragons suggestion but unfortunatley the car isn't roadworthy and it's a bit of a distance (7 miles)to go on tow, especially as I found it so scary being on tow just the short distance to the Ford garage! In answer to some of the questions and comments, it was the first time I'd driven the car any distance and even then I didn't get all that far, probably got 40 miles before breaking down. Before that I'd only used it to pop to supermarket 2 miles away, that sort of short trip. There is no HP. I have sent him a letter by recorded delivery saying I reject and want a full refund and am waiting for a response. The car broke down on 8th May. I've been on a website called "Sale of Goods Act Hub" and now have a better understanding of consumer law. A lot of people have said that he probably think he can bully me because I'm a woman but I'm going to hold my ground! Just hoping this is all sorted out before out holiday which we need a car for, otherwise will have to hire a car.
  2. Hi. Is there anyone out there who can help?? I bought a 55 reg Ford Mondeo LX diesel from a second hand dealer. The next day black smoke started coming out when i put my foot on the accelarator. 4 days after purchase we took the car out for a drive on the motorway for the first time and the glow plug warning light came on, we lost power but managed to limp off of the motorway, lots and lots of steam started coming out of the back and we broke down on a busy A-road with my young baby in the back. We had to be towed home by RAC. As it was a sunday afternoon we had to wait until the next morning to contact the dealer, her told us to contact the warrenty co and they told us to take it into a garage for a diagnostic my dad towed me to a local Ford dealership. Ford diagnosed the problem a a worn turbo and possible further engine damage which couldn't be determined until the turbo had been fixed. The warrenty co had rejected the claim because Ford have said it's clearly an existing condition (have this in writing form the warrenty co and Ford will be providing us a diagnostic report stating that it's an existing condition). We've spoken to Consumer Direct for advice and told the dealer we want to reject the car and have a refund (either my old car returned plus the £950 we paid on top, or else the total cost of the Mondeo, £3250). He told us that because he's being, in his words, "helpful" in trying to get the car fixed (which he's not, he's just trying to push the warrenty co to pay so he doesn't have to) that he doesn't have to give us a refund. We've put in in writing to him that we want a refund and are now playing the waiting game. Can anyone give any advice please? As I've said I have a young baby at home and being without a car is very stressfull. I just feel like we've been conned.
×
×
  • Create New...