all items i sent wher addressed in accordance with the details provider wrote down. ie for the attension of ------- ----- not to be opened and the address given so i fail to see or accept that she has not received or seen the contents. The contents also included a letter clearly stating the contents of each package ( 3 packages in total ) It also made clear as to how they should be returned. I can also quote what she said " i will put all the details on a spread sheet ) I tried to get legal advice at the time from several sources and received the same advice from all, that was we cant advice untill you receive something in writting. A post on one forum where i asked about the return of my statements and a reply from someone who said they worked for dwp stated statements are copied and originals returned asap. I would also like to add i have never had £10000 and the statements sent to them from 6 banks that i have banked with during years 2010 and 2017 will show that.

according to my mp at the time he said they should return them .Regarding sweating i am not sweating but dont want my paper statements to turn up on a council tip for anyone to find. Its not so easy as i discovered to get bank stements for bank accounts that have been closed for a number of years. I even have a letter provided by one bank saying it was no longer possible even with a court order to get them. Yes turned out to be incorrect and after making lots of phone calls was able to get them but required an extension of time. If what you say is correct they never return anything then they must have a lot of tower blocks for storage. If its correct that they scan them to there computers then why would they not return the originals. If they want to ask any questions relating to any transactions on any of the statements dating from 2010 i would need to cross check statements from several bank accounts for the period in question. This is the reason for wanting there return. at the time this all happened i had come across a post from someone saying their statements where returned 12 months after they where sent. stated that the address they where returned to was incorrect and that they received correspondence intended for someone else.

thanks for the reply it was my impression that when they receive statements they are suposed to copy them and return the originals asap. regarding any possible legal action i am if it comes to it willing to follow through but it would not be against dwp it would be against a named person. The statements where sent and addressed to a named person with instructions that they where to be returned to me. The mp i spoke to at the time did say that they are suposed to return statements. Another thing i am annoyed about is to date the interviewer has never responded to any letters sent to her. None of my benefits to date have stopped. It was an assistant to my MP who phoned me to tell me i had an extension of 2 weeks to supply the statements i expected a comfirmation letter from the interviewer informing me that i had an extension but never received one. Legal action would be a last resort and expensive but at the end of the day the statements are my property and where sent on the clear understanding that they where to be returned to me. Also if at the next interview they raise any queries regarding anything in those statements i do not have them to refer too. I was told at the original interview that she would enter all the details of the statement on a spread sheet so as far as im concerned they have no need to keep the statements and she has had 10 months to copy them and return the originals. They give minimal notice to attend an interview and say to phone if you cannot attend and depending on reason they might give an alternative date. I want everything in writing to them and from them its to easy for them to deny any knowledge of a phone call. When i sent the sar i added i wanted details of phone calls and copies of any recorded calls i never received any. maybe they will have the statements at the interview on the 5th to return to me maybe they will not. If i dont get them back i will see if i can get a solicitor to apply for a court order to get them back if i do get a court order in my favour i will claim all costs from them. I fully expected them to be returned and intended and had contacted an accountant to go through them for me. I had a lot of worry and not an easy time getting those statements and not a lot of time to do so. To me thats 7 years of my life and i want it back.

Update received a letter yesterday asking me to attend another compliance interview on 5th december with latest bank statements. This is the first correspondance ive had from them since sending everything they insisted on. When i sent them the stuff i attached a letter instructing them to return my bank statements they haven't done so. I will have my latest statements for this appointment however as they haven't returned the statements that they already have i intend giving them a letter stating if all statements sent to them are not returned to me within 7 days i will without further notice to them take whatever action is available to me in order to have them returned. Also any costs to me for taking any action legal or otherwise will be claimed from the interviewer that they where sent to and i hold responsible for there return to me as instructed. I think i read somewhere that i can refuse to allow them to copy the statements that i will be taking with me and not allow them to keep them and that i can allow them to make notes only. I think it was in some interview guide lines but its been so long ago cant remember where. Can someone please confirm if i am correct in doing this. They also haven't given much notice so doubt i will be able to get someone from cab to come with me. They pick their time last sunday i was taken to hospital paramedics and all that was discharged on thursday and also waiting for biopsy results not going to worry about it but ready for a fight.

ive not switched yet as i was waiting for the warm home payment.I will check the comparison sites and see if theres any better deals.The price difference that i was given when ebico contacted me if switching to robin hood was only a couple of £ as im a low user so at the time decided to leave it.Ebico also advised waiting until received the warm home discount.That came through about 4 weeks ago. I also dont want to have to shop around again in november when robinhood price may go up. I would sooner get a 12 month fix.I also have phone and bb with sse i have to say the basic bb for me from sse has been far better and more stable than i ever got from virgin and talktalk. il have to check when that deal finishes. Make a note of your readings now and see how it pans out when you get your final bills.

cant you login to your sse account and enter your readings

i did receive a letter some time ago from ebico with a form to return to enable the switch but as im waiting for the warm home discount that may not be received till may i didnt return the form its worth concidering that if you are also eligable for the discount

im getting more angry and short tempered ive just been to the jobcentre to hand in the S.A.R addressed as stated on the dwp website. I asked for a receipt the person asked what it was and could he open it as he needed to know what was in it. I said it is a legal document and could only be opened by the person it is addressed to and he said he needed to know who it was for i pointed to the name and address on the envelope and said it was for that person and as the security approached he said he needed to open it i said it is completed and addressed as instructed on the DWP website if you do you will be in breach of the data protection act which is law. I said while security was at the ready i wanted a receipt as proof that it has been handed in he then asked someone ( and it was the person that interviewed me ) and they said it had to be forwarded to london. He wrote a receipt out stamped it and handed it to me on looking at it i saw it wasnt dated and asked him to date it he said you want me to date it i said yes as it is a legal requirement for it to be responded to within 40 days he reluctantly dated it. i should have also added the receipt just says an envelope am i getting paranoid ! they never asked to see what was inside the other letters or packages b4 giving a receipt.

I had an apointment at my doctors on wednesday morning and was taken bad when their doc sent for paramedics got out of hospital thursday when i got home i just put everything that had arrived including stuff that came that day into 3 packages and passed it into the jobcentre not sure if everything has been sent but thats it as far as im concerned if they want anything else or if not complete they can get it themselves. I will do a sar request for the dwp over the weekend and hand that in monday.

yes they said 3 accounts all active at the same time 2 lots of interest total 85 i couldnt remember the 3rd account but as i said in other posts i had one current account for the whole period that had a linked savings accout for 12 months that was one lot of interest closed funds put in current account the other account was opened 3 months later and closed after 3 months i had forgotten about that one that paid next to nothing that was closed in the october cash in 2 current account. I paid for a car in november and collected the car december 1st. That took most of what i had leaving me with reserves. I knew then that i didnt have 10000. i started saving again and closed that current account 12 months after that. When that account was closed is the other interest amount that they quoted. Im no longer upset just so angry if they had me in again i think they will end up getting the polce or the paramdics. I want them to put something in writing. the total interest payments they refer to are for a 2 year period ill swing for them.

when i sent the letter on the 3rd i also asked them to advice me as to what interest rate do they use for their calculations they todate havent replied if it wasnt for the MP contacting them i wouldnt have known i had untill the 20th. I believe the MP phoned them. Im unwilling to phone them as i want details in writing. Its also looking like i may not receive all the statements untill pos wednesday i know there are 3 packages in total 1 received today 2 more to follow and i dont know how long it takes for dwp to get them from when i hand them into the job centre the 20th is next monday. All she said at the interview was they believed the 3 accounts in lloyds where all active and had funds in them at the same time and because of the 2 interest payments received they think i might have had over 10000. Being honest i lost my rag and no matter how much i insisted they were wrong she insisted that i had to prove it. Also at the time i wasnt aware that you could get bank statements without having to pay 20-25 per statement when i said i would have to pay that she just said well youll have to. Im really angry over all this.

total £85 and thats the combined figure that they said

received some stuff today more to follow the interest payments cover the periods October 2014 to October 2015 and october 2015 to october 2016 and the interest rate was just under 5% still not received a reply to the letter i sent on 3rd.

received phone call yesterday from my local mp's office saying they had contacted dwp and i have an extension to 20th March. Im now waiting for a letter from dwp confirming this.

i did see my MP on friday i quote him ( what they are doing is legal however morally wrong ) he is also writing to ask for an extension. Im not sure on making a complaint at this stage as i have nothing in writting from them i have been told that it was verbal and stands. Im thinking about perhaps doing the following when i get a reply regarding extra time. Writing back and asking for an undertaking that all documents ( statements ) will be returned to me and maybe give them a deadline to return them. Also stating that they do not have my concent to use any of my documents for training purposes ( i have read they sometimes do this ) Im not sure how i stand if i was to write the above letter. I would very much like to tell them to do one but if i do that they will stop my pension credit and the estimate as to what i would have to pay towards my rent and council tax estimate given by age concern would mean double of what i pay now. That would mean i wouldnt be able to pay my cc off before my 0% interest free period runs out. Its hard to express how this is affecting me i know in the end it will be proved ive never in my life had over 10000 ive scraped and saved not had a drink for over 5 years because of medication but last couple of nights ive been thinking it