Jump to content

s.green

Registered Users

Change your profile picture
  • Posts

    4
  • Joined

  • Last visited

Reputation

1 Neutral
  1. Thanks all, your point is taken. It just riles me that they are allowed to say whatever they want without providing proof. Real criminals actually get a hearing. I still have a couple of avenues to investigate to clean up this mess, if they come to anything useful i'll re-post to hopefully help anyone else who falls foul of this. Thanks for your time
  2. Rebel11 - Thanks for the CAB RLP form, i hadn't seen that direct link before. Will be filling it in straight away :0)
  3. Thanks for your comments, much appreciated. I have no intention of paying them anything and have already told them so (no reply yet), my only slight concern is if the address i live at gets black listed from the bailiffs. This entire incident is ruining my life, i can't sleep properly, it's affecting my work and i don't like going out with my friends because it's always in my mind and i can't relax. I haven't told anyone about this except for my partner. I haven't even done anything wrong but they've made me feel ashamed! Does anyone know if there is any way i can sue Superdrug for instigating this libel against me. Depending on the cost and practicalities it would be worth it to make these stores think twice in future. I was interviewed by the police whilst in tears in front of my toddler because the store manger hasn't got the common sense to see a mistake. What shop lifter walks out with an unconcealed packet of economy sanitary towels, surely a first! I don't want to have to sit back and be threatened for months until it eventually fizzles out. I have also written to the CAB today so they can add this to their campaign and am planning to contact my MP.
  4. Sorry this is quite a long post. A few weeks ago i was in Superdrug with my 2 year old daughter in her buggy. I placed one packet of non branded sanitary towels (worth less than £1) on the hood of the buggy with full intention to pay. I became distracted looking at other items in store and dealing with my daughter's pestering for crisps and totally forgot the item was there. I left the store and was swiftly brought back by security. To my horror not only had I left the shop having forgotten about the item, but the packet of sanitary towels was unconcealed on top of my buggy for the whole high street to see; extremely embarrassing on all fronts. I was then shocked when 3 police officers turned up to question me. Having seen the situation one officer asked the security guard if it was a joke and the security guard even apologised to the officers for calling them out. On more than one occasion I offered all parties the opportunity to search my bags, i had about £80 of receipted goods on me from other shops, plus cash and debit cards in my purse, but this offer was ignored. Needless to say the police left without any action, however Superdrug have branded me guilty without investigation and banned me from all their shops. I’m sure you have all already guessed this part too, but my details were also passed to the RLP. The SD manager kept away from the “action”, i had to ask to see him. As i asked he happened to be passing through, so i told him what happened. He just shrugged and walked off. A credit to Superdrug i’m sure you’ll agree. I contact SD, who told me they would investigate the issue with their security company. I also wrote to their security company to complain. The upshot of several letters back and forth to both companies is that neither want to get involved, and they have now referred me to the RLP. I have received a £87 fine from RLP, to which i have replied to them strongly denying the allegations and requesting they remove my details from their system. During correspondence with Superdrug they advised me the stories of their manager and security guard do not tally up (i.e. one of them is telling lies) yet they don’t see a need to get to the bottom of that and continue with their allegations. I have requested a meeting or call with all involved but this has been ignored. SD also maintain that the store manager is not prepared to revoke the store ban either, no doubt because this highlights the mistakes he made in this case. Superdrug do not want to engage in discussions about this, and blindly refer me to the RLP. This is obviously a downward spiral. I’m not worried about the threats of being taken to court – i’d welcome the opportunity to discuss this in front of an impartial judge, but i’m not happy about making an appearance of their “dishonesty” database. I’m a professional contractor, so change job frequently. Having my details on this database could ruin my career and source of income. I’m toying with the idea of initiating court proceedings against Superdrug for making these false allegations available to anyone who cares to pay the RLP subsidiary for it, is this not libel? Has anyone got any advice or recommendations of where i go from here? As i said before i am fully prepared to take this as far as i have to, not only for me but to stop them doing this to other people. Thanks for reading my story of woe and thanks in advance for any advice you may be able to give
×
×
  • Create New...