A couple of points that seem to have been overlooked with smart meters: 1. They are advertising that smart meters will save energy, perhaps somebody could tell me how this will happen. At the moment I have a normal meter, and lets say I need to use 10Kw/h per day. I have a smart meter installed I am still going to use 10Kw/h per day, all I have done is change the meter. So where is this miraculous saving I am going to make? 2. When everybody has a smart meter installed, I can just see the energy suppliers, rubbing their hands with glee, as they suddenly decide to implement 'on demand' charging. So when Coronation Street finishes and everyone goes to makes a cup of tea, suddenly the charge goes up from 15p per unit to 55p per unit. And believe me it will happen eventually.

First personalised one I have ever seen. Makes no difference still not paying anything.

Hi People Every month without fail we receive the usual letter from TVL, you know the one that always starts " ... no record of a TV Licence ... ", now usually when we receive this letter it is addressed to "The Legal Occupier", well this months letter was different. This month the letter was actually addressed to my wife by name. It seems that this is a new approach, maybe they got fed up with all the returned letters! I am interested as to why it was addressed to my wife, as the it was addressed to "Ms ..." not "Mrs ..." which is the title she uses It doesn't really bother me who it is addressed to as it pretty obvious who its from, so it still goes into the recycling box, but its seems to be an interesting new approach.

Hi All I have an interesting one for you, perhaps you can help answer my query. I bought a former RAF married quarter back in December 2016. When we bought the house we were told that the water supply company was Severn Trent Water Services (not to be confused with Severn Trent Water but they are part of the same company). Now Severn Trent Water services have a license to supply business customers and as far as I know their license does not include the supply of water to retail customers. As you can guess we are not a business and therefore should be supplied with water by a company who supply water to retail customers and are licensed to do so. Some time back I contacted the Council for Water Services to find out who supplies our water, and received the following information. Our water supply should be with Affinity Water, but they have no record of supplying water to our postcode (or the other 3 postcodes within the estate). Our waste water is dealt with by Thames Water who have records of the post codes but cannot bill the estate. It seems that currently the MOD is responsible for paying Severn Trent Water Services for the supply of fresh water and the treatment of waste water. So who bills us for the water supply and waste water treatment? Severn Trent Water Services as far as I understand legally cannot charge us as they have a license to supply business customers, and we are a retail customer! Affinity Water cannot charge us as they have no records for our property, Thames Water cannot charge us as they are being paid by Severn Trent Water Services so the service hey provide. If we were with Affinity Water (who we should be) then they send out a single bill for fresh water and waste water and pass on the waste water charge to Thames Water. I understand from some property owners who moved in over a year ago that they were sent a bill by Severn Trent Water Services but how can they be billed? This company does not have a license for supplying retail customers, and we are not business customers - if we were business customer we could actually choose who supplies our water (since April 2017). What would be the basis of their charge as all the properties are currently un-metered.

Hi The first link is for a company - Cuerden Grange Management - since this company is currently showing as a dormant company it cannot make any charges or collect any payments, and does not need to prepare any accounts as it has no assets or liabilities. the question to ask is how can another company collect payments on behalf of a dormant company, sounds like they are just pocketing the money!

I think you will find that that address is no longer correct, in fact I think the building in that location have even been demolished, the correct address now seems to be Ascot House, Maidenhead Office Park, Westacott Way, Maidenhead SL6 3QQ

Go to https://www.gov.uk/personal-tax-account And create an account, you can then look at your tax details on line and track all communication with HMRC

In a way I suppose your are correct, but even with this information they then have to prove that the particular IP address actually accessed programs via iPlayer. Its made even more complicated because a single IP address may be used by several devices for example my router has the following devices attached - my laptop, my wife's laptop, my eldest son's desktop, my youngest son's laptop, my youngest son's iPad, my mobile phone, my wife's mobile phone, my wife's tablet, my kindle, my work phone, my work laptop, a backup drive, so that's 12 devices, now prove which one is accessing iPlayer as all are capable of doing so, all that capita (or whoever) would have is the IP address of the router, the IP address they have does not identify which device! Nor can they prove which device is accessing iPlayer.

Even if they were recording your IP address its not much use to them as most IP addresses are dynamic and you may not have the same IP address today as tomorrow

Never thought about the cookies as mine get cleared out every week automatically, so I expect to see the question again shortly, I think I will keep answering yes every time it pops up and asks me Its still not going to get people to buy a TV license to use iPlayer.

Since this requirement went live on 1 September, I have accessed iPlayer to find out how they are checking if people have a TV license! What a surprise there is now a question when you connect to iPlayer that asks if you have a TV license, and has a simple yes/no answer. If you enter Yes then you get connected and can watch, if you answer No presumably it disconnects you. So the question to ask now is, if you don't have a TV license and you answer the question Yes what are they going to do? PS it only seems to ask the question the first time you connect!

When I first saw this article I had to check my calendar! Had I somehow overslept and woken up on April 1! The biggest load of Bull Faeces ever produced! Are Capita/BBC TV Licensing going to start to do what Golden Eye already tried and failed, even if they could somehow match wifi packets to iPlayer video packets how would that prove someone was watching iPlayer? It would be interesting to see the first persecution brought on this evidence, and of course to bring about a successful prosecution the complete details of any technique would have to be provided to the defence, which would mean that the technique would be rendered immediately useless!

You can prove you are not the landlord by using the Land Registry, for a fee (which you can pass on to Thames Water) you can obtain details of the current and any previous landlord of the property.

First of all ignore LCS as advised. Then contact HMRC you can use google to find the number to call and it will certainly not cost 7p per minute. When you talk to HMRC you can make arrangements to pay them direct and by instalments, they will even set up a Direct Debit over the phone, and then send you details after a few days. This is what I did, I paid off this overpayment. However LCS still write to me chasing the payment. If you want to phone them the DO NOT use their 0844 number at 7p per minute. There is a very useful website called saynot00870 just go their and search for LCS and you will get their number - its a Leeds number and will certainly not cost 7p per minute to call. I have called them to request they stop sending me letters, quoting their reference number. They tried to go though some security questions which I refused to answer, just quoting their reference number and telling them that is all hey need to know - oh and I did record the call.

Its not been mentioned yet. But it may also be worthwhile sending a SAR to FedEx to find out where your payments have been going!