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selma

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  1. Hello, a bit of good news, I got a telephone number from someone on this forum, which took me directly to the company actually delivering my fuel. I rang them and fortunately for me they had just received my order from Go locate, that was on the 18th Jan. I explained my situation, having run out of oil, no heating, how long I had waited. They told me that they were due to deliver my oil by the end of january, over 6 weeks after I place the order with Go locate (20th december) and they had taken my money. The actual oil deivery company turned out to be Total Butler, and they said they would see if they could speed things up. My oil arrived yesterday. Yeh! The number to call is 01642 700725, they maybe handling your order so contact them, they will let you know if they are and when you are likely to receive your oil. Contact Go Locate again and ask them for the number of the company that is dealing with your delivery. Go Locate actually only placed my order after I made very strong representations, and told them I was contacting Trading Standards and my bank. They're not a [problem] exactly, they just hang on to your money for a long time waiting for the oil price to drop, which of course it has now that the christmas period is over. I don't know what I'm allowed to say on this forum, suffice it to say I feel I have been treated very badly by this company, and i certaily wouldn't have any dealings with them in the future. They are playing with people lives and causing a great deal of distress. I hope they are closed down. Good luck with your quest to get your oil or a refund
  2. I would be willing to speak to a journalist about our treatment. selma
  3. We've ordered over £365 in mid December, still no oil, We've been without any heatings for two weeks, so sadly the same story as most of you who have posted. Its absolutely outrageous that this company can get away with it. They are edit no less. I will be calling trading standards, the Police and my bank, in that order. They are surely committing edit. I'll keep you posted.
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