I used to live in a housing assosiation house,untill just before christmas when the old back boiler gave up working yet again and they couldnt send anyone out till jan 7th. the young lad came and filled my tank then took the pump off in the airing cupboard. flooding mynew living room floor through the ceiling.he replaced the antique original pump with a new one and left few hours later no heating so left house,returned on monday to meeting housing officer who reported the faulty heating as i told him the wire was lose and there was water dripping off the bottom of the pump and it had tripped electric fusebox again, following day they sent the best plumber they had apparently, mainly to check the system needed replacing like i have told them all for years. he called back to office confirmed it needed replacing as radiators were leaking and it wasnt cost efficient to fix, he asked did i want him to try and get it on so i agreed he trip the electric once more but then said it was sorted and left, telling me to stick to the it wasnt working cos i would be waiting even longer for a new system to be put in, I decided to lock up the house leave the heating on over night to defost the block of ice i was to call my home. I thank god i did cos when i returned the next evening with my son my house had burnt out..i am homeless and no one is helping me, i have nothing no insurance and a very ill disabled child, who they want me to stay in a b&b at a pub in a ruff part of town in a cold room ...... my housing assosiation wont even call me or help me to find housing ...