Surely that wont confirm for certain that a letter was sent out???? I could very easily write a letter and back-date it!!!!! How could this be proven for definate??? Michelle needs to bring this to light if a letter suposedly sent does appear!! Unless the postman remembers delivering it or they sent it recorded delivery then surely they cannot claim they sent it??? No proof!!! Even if they do appear!!!

I recieved a phone call from privacy guard offering a service in which I was told would not cost anything! Mmmmm, next thing I know Dorothy Perkings have allowed a charge to be made on my account of £79.99!!!! I have disputed this with D/perkings as I havent recieved a service or Product for this "purchase"!they gave me Santander's number who claims this fraud provention compan Privacy Guard have indeed fraudulantly put it onto my account!!! After numerous phone calls with privacy guard who are the only ones who can clear my account and refund it are now saying because it was a verbal agreement they wont refund it!!! Ive asked for a SAR but they say it will only give me my name address etc!! I also asked 4 the telephone conversation and again fobbed off as I can get 2 listen 2 it within 2 hours from when they phone 2 say its available!!!where will I stand legaly to get my money back??? Any help/advise much appreciated.x.

Aww bless ya, and im disagreeing wih £79.99 but Im having problems with Santander through my dorothy perkings card!!! they allowed Privacy Guard 2 charge my card for a service I havent recieved!!!!!!

Im having problems with Santander and my dorothy perkings card!!! they allowed Privacy Guard 2 charge my card!!!!!! Fuming!!!!