Jump to content

gshaw76

Registered Users

Change your profile picture
  • Posts

    2
  • Joined

  • Last visited

Reputation

1 Neutral
  1. Hello Annmarie thanks for replying. I had given up on anyone reading this to be honest! The short answer is no I haven't made any progress. Forest Holidays refuse to accept that it's not legal. Apparently Consumer Direct will refer it to Trading Standards, but they won't talk to you directly. The system is pretty rubbish really. The only option is to take the matter to court and I spoke to a solicitor who confirmed it should be successful but the cost of pursuing it would be about £20,000. Obviously this put me off a bit! I was hoping to get in touch with more members so we could do something as a group, but you're the first person who has mad any contact. If you want me to send through the correspondence I've had with Forest Holidays via email then just let me know Gary
  2. Hi This is my first post and I was hoping for some advice and possibly to contact any other people with the same issue. My wife and I invested £4,000 in the Forest Holidays Membership Club in August this year which basically entitled us to discounted holidays at the cabin sites of Forest Holidays. The deal was that the initial investment was used to pay for the holidays and then you could top-up the money at any time over the next 25 years (the life of the membership) A few weeks ago they wrote to us advising that they were withdrawing the right for members to make any further top-ups so once the initial investment was spent that was it. They referred to a clause in the terms and conditions: "The Club reserves the right to vary Membership Benefits during Your Membership" I have written to Consumer Direct who have confirmed that this sounds like an 'unfair term' as per the Unfair Terms in Consumer Contract Regulations 1999. I have pointed this out to Forest Holidays but they are unwilling to reinstate the right to make top-ups. So the position I'm in now is that I think what they are trying to do is not legal, but Consumer Direct can't/won't tell me what Trading Standards are actually doing about it. I think my only course of action is to take Forest holidays to court for the potential loss of benefit (which I estimate to be about £25,000 over the course of the membership) Does anyone have any experience in this type of issue or can suggest another course of action? Many thanks Gary
×
×
  • Create New...