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Shermanator

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  1. Are you still expected to pay the weeks rental too? Considering you have to wait till Weds will they waiver the fee?
  2. From What I can gather from reading other stories on here no they wont accept it but its worth a shot
  3. Thankyou I understand what you are saying its just that I wish to own the products at the end of it and dont want old goods from the off set if you understand what i mean I have no problems with the payments I just want the right goods that I am paying for if I wanted refurbed goods then I would have signed up for that in the first place but as it goes I wanted them new from the start with regards to the goods could I just go back to the store and say come and collect them because with the TV i dont have the OSC??? Thanks
  4. I was given a replacement remote a cheapo one but as I am paying full price and was told the TV was new so I want all the original accessories
  5. Oh and with the remote it had the original when i saw it in the shop on display when i complained about it i was told it most probably got nicked cos it was on display!!!
  6. I have only just posted a previous thread on here about my washing machine and to add matters worse I have just been digging out my contract with Brighthouse to find that my TV has been sold to me at the NEW price when it says USED on the contract!!!! The TV was a display model but I was told they had no new ones and that the display one was in fact NEW but I thought it was strange that it didnt come with the original remote and had some scratches on the base of the tv which I did complain about to the store. With regards to the remote when I complained I was told I could buy one off the internet for £70 at my expense!!! And the straches they werent even bothered about. The thing is it took 3 weeks for them to deliver it and in that time i was paying for an item that was still sat in the shop window everytime i went into the store, I cant believe how stupid I have been havent a clue where to go from here?????
  7. I have just gone on consumer direct and emailed my complaint I will await there relply thanks for your advice
  8. The washing machine has gone today and was replaced with an older one what do i do now?????
  9. I took out an agreement with BH in march of this year for a brand new washing machine OSC INCLUDED, 2 weeks ago it went on fire smoke everywhere went to the store and complained. Today they sent me a replacement which is way older than my original. So i went back to the store and complained again to which i was told yes it is slightly older than my original, slightly my arse!!! and that would send me another 1 i asked if they could guarantee me the age of this other one to which the reply was no so I stormed out ranting I was going to the CAB, surely I should of got a new 1 as the original went on fire and wasnt even 6 months old any help would be deeply appreiciated
  10. I took out an agreement with BH in march of this year for a brand new washing machine OSC INCLUDED, 2 weeks ago it went on fire smoke everywhere went to the store and complained. Today they sent me a replacement which is way older than my original. So i went back to the store and complained again to which i was told yes it is slightly older than my original, slightly my arse!!! and that would send me another 1 i asked if they could guarantee me the age of this other one to which the reply was no so I stormed out ranting I was going to the CAB, surely I should of got a new 1 as the original went on fire and wasnt even 6 months old any help would be deeply appreiciated
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