Hey, I'm having issues with a faulty mobile. I'll keep this short as it won’t all fit in the space available. I am a Three customer and have been for nearly 2 years. I was due an upgrade in March 2010 and I got a Nokia 6300 (I'll call this Phone 1) from the Three store (Princes St. Edinburgh) when I signed another 18 month contract. Phone 1 had faulty skype so I got it replaced with a Sony Ericsson c903 (Phone 2) a few weeks later. After a few weeks, Phone 2 had memory issues and got replace with another Sony Ericsson c903 (Phone 3). Phone 3 had the same memory issues, sent away for first repair (1). Memory issues sorted but 2 weeks later another problem, locked out of phone contacts. Phone 3 sent for second repair (2). I got phone 3 back from second repair and the same problem on the phone again. Back into the Three store to send Phone 3 away for third repair (3). Went to collect Phone 3 today (24/7/10) to be first told they had 'lost it' but had replaced it with new Sony Ericsson c903 (Phone 4). At first I refused to take it saying I wanted a different phone, to be told by manager that it isn't their problem, I've a contract with them for airtime and it’s up to the manufacturer for the phone. Also the manager told me Sony should have pulled that phone long ago as it was faulty. What are my options now? I'm on Phone 4 and was told today if I have another problem I've to send it away three times for repair before replacement (probable another c903). Three supplied me with 3 faulty phones so far and have given me another phone that the manger admits is faulty, yet he says he can’t replace it with another brand even though he did in April (swapping phone 1 Nokia for phone 2 Sony Ericsson). Please advise me on what rights I have regarding getting a new phone (not a c903) from them? and are they in breach of contract by supplying faulty goods and even admitting it!? Thanks for reading my post, Paraic