Hi all Just wanted to give you all an update and see if this is normal. Since Monday I have heard nothing at all from the bailiff or from their company. They rung to ask me the reference number for my payment to the council and since then nothing at all. Money is showing as gone out of my account and shows on council website as closed and £0.00 balance. Do I need to do anything else? Thanks

Also have been reading other posts and want to find out if I did the right thing paying it to council, as others have stated that this is not the correct thing to do and it should of gone to the bailiff. I paid the council as I was informed to do so by the National Debt Helpline, as I was disputing the charges by the bailiff but agreed to the amount I owed the council. Hope I did the right thing - I have confirmation that my payment has gone through with a receipt number and its showing as gone on my bank statement online.

Yeah that is what I am concerned about really, as he was saying no its £120.00 for him to visit my house, then it was £24.50 for first letter and £18.00 for next, so I stated to him that by law they are only allowed to charge £24.50 for the first visit to my house and at no time did he come with a removal van and quoted the legal terms that I was informed of by National Debt Line. He stated I needed to call him on Monday to find out how much I owed to him, as he needed to speak to his office. Am wondering if I should call the company he works for directly? I am going to send them a letter stating the balance has been paid in full to the council as final settlement of the debt. How do I know what I should and shouldnt have to pay for?

Hi, I had a letter through my door on Wednesday stating that a bailiff had been to my door regarding outstanding council tax. I rang said individual to state i wanted to know how much it was for, was told he would have to call me back, stated could I pay in installments told no this was not possible, he was going to take my goods. Said individual rang me the next day and told me how much I owed, again I questioned this to which he was very rude, abbusive and didnt want to listen to a word that I said. When I got home I rang the national debt helpline for some advice, and can I just state that they are fantastic. I was told to ring the council I owe the money to and ask for a full breakdown of the costings on what I owe them and find out if the charges are correct, which it turned out they had overcharged me for a month so they have taken this off, it turned off that the bailiff was trying to charge me £300.00 in fees!!! and I would just like to state they he had been to my house once. I then asked the council if I could pay the full balance on the account to them for what I owed the council - nothing has been paid to the bailiff and they agreed, so paid this in full. Then and this was the best bit, I rang the bailiff to say stop harrasing me I have paid the debt in full minus the £300.00 of your charges which are illegal to charge me as the maximum you can charge me is £24.50 to which we went very very silent and didnt say anything, then said no i can charge what I want, so I told him I had the legal charges infront of me that he was allowed to charge and I would be speaking to his company on Monday to state this to them, and then would pay £24.50 and nothing more. To say the least he was not impressed as I had paid it in full to the council, so he can go screw for his commission, but belive me it felt good. Can I just state that please please please ring the national debt helpline as these guys are good and know what they are on about