thanks... i phoned again today and FINALLY spoke to somebody helpful! she asked me if i had had a letter from a specialist department(?), (which i haven't) then popped me on hold. came back on and told me that as she could see I had been waiting a while she would escalate my claim as it was just in a pile of work... hopefully should receive something in the next week as more than anything, am waiting for the prescription exemption to come through so can go collect medication (chemist wouldn't let me do it with provisional award notice as suggested by helpful lady today) i'll just wait and see eh? but at least now i'm living in hope... dopeymam x

Hi Just wondering if anybody can help? I phoned the tax credits renewal people on 29/04/2010 to renew my claim. I had to reduce my estimated income by almost half as I wasn't aware at the time I placed my estimated income for 2009/2010 that smp was deducted from my total income at a rate of £100 per week of being paid smp (ie because i took 39 weeks maternity leave, I subtracted £3900 from my earnings as an employee). Despite numerous phone calls, my claim has not been finalised and each time I phone I am told not to worry because the deficit works in my favour... So, I was just wondering when I can expect to hear from them with a finalised award for 2009/2010 and an award notice for 2010/2011. Any advice would be most welcome... Dopeymam xxx

thanks for your comments. we've received the TP defence today which our evidence makes a complete mockery of. the defence claims that my mother was PARKED in a bus lay by with the TP travelling in the outside lane and without any warning my mother pulled out across the TP's path (accident assessors can prove this would've reulted in a t-boning style accident, complete front end of TP vs driver's side of mum's car as it was, point of impact was the front of the rear wheel arch and then the damage travels forward into the rear driver's side door with a crush depth of 17cm!?!), TP states they parked on correct side of road post collision, we have photographic evidence of them on the opposite side of the road facing the flow of traffic. TP's own report to the police states that my mother was travelling in ouside lane when she indicated right, slowed down but then moved left. Solicitor believes that it will now be an open and shut case due to the lies told by the TP and the fact that they are basing their defence on such. Many thanks for all your comments dopeymam x

thanks surfer, there are no restrictions on the road which prevent a u-turn or a right turn. and yeah, undertaking is legal if the car in front of you indicates to turn right. i think this in itself proves that the driver behind was not paying sufficient attention to the road. i may be wrong though... dopeymam x

she didn't fail to see the car behind her, as the inside lane was clear she believed the vehicle behind would undertake her. Instead, the vehicle behind hit her because she was failing to keep a proper lookout and tried to overtake her. My questions were more originally regarding what will happen in court re TP changing stories and inventing cctv but never mind. Thanks for your time crem dopeymam x

crem, thanks for taking the time to read this. but yeah, u have mis-read my post. my mother was travelling in the outside lane (the lane nearest the central white line). does this change your opinion?

can anybody advise on this please?

Hi Everyone, hoping someone can help? My mum was involved in an accident in October last year in which her car was written off. She was travelling in the outside lane of a 4 lane road with 2 lanes in either direction and no central reservation and wanted to carry out a u-turn in order to park facing the flow of traffic outside a church where she regularly plays the organ for funerals. She indicated right and slowed down (although she didn't stop before commencing her turn because the oncoming lanes were clear) and as her front wheels crossed the central white line she was hit in the rear drivers side door by the person who was travelling behind her:x:-x:x. Immediately after the collision, the TP parked her car on the opposite side of the road (against the flow of traffic, facing the direction in which she was originally travelling), got out of her car and said "I don't believe this, I was only doing 35 (the speed limit on this stretch of road is 40), I'm in a hurry to collect my child from school!" They exchanged details and went on their way. Now the TP is denying any liability:eek: and has changed her story 4 times, saying my mum had been in front of her, along side her, parked in the bus stop on the left hand side of the road and just turned across her path, and had been on the other side of the road. My mum's solicitor received a letter in December from the TP insurer's informing us that their insured had cctv footage of the accident and that they were refusing to comment on liability until they had sight of it. They wrote to the solicitor again in February advising that as the cctv had been of no help to them, they were willing to settle on a 50-50 basis. My mum refused to accept this as she knew that she did nothing wrong. Mum's solicitor issued court proceedings in May and has since had a letter back to inform them that the TP had instructed local no win no fee solicitors to act on their behalf and that they will be defending her case in court. My questions are: 1) what will happen if it gets to court and the judge reads all the different stories given by the TP? 2) the 2nd letter from the TP insurers implies that they have viewed the cctv footage and yet we know it doesn't exist. will it count against the TP? 3) do you think my mum could be found liable for this accident in court, given the fact that the TP has changed their version of events so many times? Sorry that this post is so long winded but I felt it necessary to include all relevant info. Thanks for taking the time to read it and any advice would me much appreciated:) DopeyMam xxx