I have emailed Alasdair, waiting to hear back from him now. He has emailed back already asking what branch this occured at but there has been no reply now for 2 days. Will see how that goes!

I believe that it was accepted by Barclays Partner Finance. I have received my £100 refund without delay. Just as well I did or that wouldve been even more hassle! I have had my new car for 4 months now and not a problem with the car so far! I got this from an independant dealer (McMillan Motors in Greenock), and would high recommend them! Im going to send an email of to Alasdair and see if he can resolve anything or get an answer but all I need is for my credit report to be fixed. What can I do to get these entries removed as I beleive they shouldnt be there.

The Arnold Clark in question is the Ford branch in Greenock. I just feel as if they are taking you for granted. Im waiting for Credit Expert to get back to me about the searches on my credit report regarding this matter. Cheers!

Thanks, wasnt too sure where to post as im a "Newbie" so thought this would be the best section, as I live in Scotland! Cheers though!

Hi neepsandtatties, Im new here too!

Hi! Im new here and I wish I had found this website sooner! My story goes back to the start of this year. I had found a full time job in October 2009 which I needed to fund the running of a car. The job had a 3 month probation period which I passed with no problems what so ever, the week before my probation was due to expire I started looking around for a car. Fortunately, where I live there are 3 Arnold Clarks within 2 minutes of each other. To cut a long story short, I had found the car I wanted and started to speak with the salesman, who was very helpfull/proffesional to an extent. The total sum of the car and warranty plan was £5825. I had to pay £100 deposit to "see" the car as it wasn't at that branch. All paper work was carried out and signed and I was promised a call back regarding the outcome of the finance application. 2 days later I received a voicemail from the salesman to inform me that finance was accepted without any problems, just had to wait on the car. This is where it goes down hill. 1 week has passed, no sign of the car, give them a call back and they say that there is a delay in getting cars shipped down. 2 weeks have passed, still no sign of the car (Getting impatient by this point). Call them again and they said the guy who runs the depot isnt pulling his weight and orders are still delayed. By week 3 I decide that Ive had enough and I go in and ask them to cancel the order and put the deposit on another car with the same warranty which made the car the exact same price as before. I wait another week, still no sign of the car and I get a phone call from Arnold Clark to say that finance has been declined because I had applied already, they reapplied me for a 6K loan again!. Even though the car was the exact same make/model/price. I decide to cancel the order and get my £100 back. I then ask what the hold up was and they said that on the 1st order, they advised that the car was waiting to be dispatched from a lease company to Arnold Clark. That basically tells me that I had paid a £100 deposit and applied for finance for a car that Arnold Clark didnt even own yet (Is this legal). I just left it at that and thanked the salesman for all his help. I then go to have a look at my credit expert report and my heart sank, my report was destroyed, Arnold clark had caused 7 searches, all for the same amount within 1 month. As you can imagine, this can destroy your credit rating. I feel as if I have been let down badly by such a "big" company, and by the end of it all, I was accpeted for finance the first time on a car they didnt own and then declined the 2nd time because they re-applied for the same amount. Sorry if I kept ranting! I have written 2 letters (Full A4) only to receive a few lines back from the branch manager saying that nothing can be done about it and that each car taken on finance has to be applied for. My main problem here is the fact that I cant apply for credit anywhere for at least a few years now! I am still young and will be looking at renting/mortgages shortly and this isnt going to be any fun I thank anyone in advance who can shed some light on what my options are for this nightmare! Cheers!