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confusedami

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  1. Meter was read for the first time in March 10. What was the outcome of your meter issues?
  2. Been onto SG again and they insist they supply me. Gave me a MPR number, so called NG again and they say it was private company that laid the gas pipes and they would never have that info. Only Xoserve would have it and the only people that have access to Xoserve is the gas suppliers and I should take it that SG are the supplier. Have set up a DD with SG but should I inform them that I have been in the house for 5 years as they seem to think it is one and that someone else lived here before that. I think the meter numbers for the seven properties in this street are crossed somehow?
  3. Problem is the £800 bill, what do I do about that and the fact that they said they needed a payment that day and I paid £100. Do I tell them that I dispute the fact I owe them anything at all as I have been told I have no supplier?
  4. UPDATE Called National Grid and they state they have no registered supplier at my address and cannot supply an MPAN number. She told me choose a supplier of my choice. I told her that SG had sent a letter to say they supplied me and she told me that is not correct. How do I progress now? Any ideas. Thanks for all the advice so far.
  5. Hi sorry for confusion. It's Scottish Gas. I will call NG tomorrow. Meter number is definately mine, but think this must have just been changed as I know someone who worked for SG a couple of years ago and they checked for me and told me I was unregistered, so do you think they have just made the connection? I will ask if there is a MPAN number relating to this meter number and depending on the answer do I just contact SG and say I wish to challenge this bill? All meter readings are estimated, so how do I challenge the bill for the year.
  6. Hi, thanks for replying. Yes the meter reading was estimated but was quite near the actual reading. Have been in touch with Scottish Gas and set up an account to pay the outstanding bill. My fear is that this bill was only for a year and I will receive another one for the other four years as I'd read that newbuilds aren't covered by the backbilling rule. I will contact NG to see if I can verify who supplies me. BG told me that they have supplied this meter since 2005 when the house was built.
  7. Moved into a newbuild 5 years ago. Contacted gas and electric to set up accounts. Heard nothing from Scottish Gas so phoned again, they said they had no record of me. Gave details again and was told they did not supply me. Was told to wait for bill and could then transfer over to them. Some months later and still no bill from anyone, contacted Scottish Gas again and again they said they had no record of me and did not supply me. We are now 5 years down the line and have never received a bill until last week. Received a Scottish Gas letter with my address but my neighbours name on it. I gave it back to the postman. next morning I received a bill and letter from Scottish Gas addressed the The Occupier saying that I need to contact them to set up my account. A bill enclosed for £800 dating from March 09 to March 10. Also stated that bills had been paid until Mar09 and they assume I moved in then. Am now wondering if they have been billing my neighbour for my gas! Someone came to read the meter about 3 years ago and said the meter number was not recorded and he would look into it but again heard nothing. Don't know what to do, contact SG to set up account and pay bill or let them know I have not had a bill for 5 years and think I may have been shipperless? What would the situation be if thay have been billing a neighbour and not me but can't imagine how that would be as it would still be my address on the bill surely. Neighbour in question does not live in corresponding plot number of our house either. Can anyone give any insight into this.
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