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tompip

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  1. Yes it would. The ICO have had this case for some time. They have sent a reply saying that they are investigating... but that was some time ago...I'll chase them up and see what happens.
  2. Hi there, Well it shows persistance pays with the FOS. They have sent a cheque to cover a security ID theft package from Lloyds Bank for 18 months.(They sent all our bamk details to another customer by mistake) Not a stunning result , but a lot better than nothing which is what I expected.
  3. Thanks very much for that, but yes, we have. They are contacting the fos. Also taking legal advice ands will be informing our bank in writing, so that this whole thing is 'date stamped' Thanks for your help, much appreciated.
  4. Sent fos some private papers and they returned them to someone else! They phoned me to let me know. Said the papers were being returned...but this huge and amateur bungle has opened us to ID theft , breaches all kinds of rules and regulations, confidentiality and data protection. They wrote to us today and said it was 'human error' but offered no solutions...unbeleivable. I thought they were supposed to 'defend 'us . From what I've read above, I don't know why we bothered . Will pursue this never-the-less.
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