I can sympathise well with all this although I got away lightly, I had been on a rather laid back course at my local College doing a City and Guilds in computer maintanence, I was naive in them days in 2003. One of the reasons I actually liked the course was the people on it and not the actual subject matter, pathetic I know. I had also been advised by my rather ill infomed careers advisor at York College to do that course after I had left a IT course in software. During doing that course at the college, I stupidly decided to send away a form (that I had recieved in the post with the other junk mail) to the Learning Library (which is now Home Learning College) thinking that I would just get some information back on the computer maintanence side. Instead of this I had a salesman ring me and he came round (he bore a striking resemblance to Conservative politican Stephen Norris) and talked me into signing up for the course. He also gave me some books and a toolkit (how handy) and he rang someone at his office or something to say that there was a special offer. I agreed to it all. I also kidded myself up that this course would be good and even took the books to college for the other people on the course (I was doing at the time) to see and the tutor. The tutor had never heard of The Learning Library and thats when I became suspicious of it. I kept kidding myself and others that I was really interested in it, but I remember waking up seeing the bag with the books and toolkit in and thinking, none of this feels right, there seemed to be no customer service, so I cancelled doing the course and got the money back. Computer maintanence just isnt for me but the Learning Library which is now Home Learning College are not to be trusted, they should not pressurise people into signing up for things, they should send information packs in the post. Its 2010 now yet there are still these distance learning 'colleges'[EDIT]and its not fair.