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Really fed-up

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  1. Do avoid using the word YES software allows people to cut & paste sound, so your saying YES can be pasted into a DIFFERENT conversation. Ask for all details/ proof of contract to be posted - to you & a copy to the trading Standards office in yr area (& give their address). If you get a call on a WITHHELD number, just say you never engage business on a withheld number, & hang up. Ask for the address & landline of their company - write it down, google them. Keep records of ALL calls (date/ time/ alleged name of caller/ company etc) If/ when you get a call claiming to be from the bailliffs' office (perhaps at Northampton Crown & County Court - used for many payment claims) you should know that: bailliffs do NOT call on a withheld number or mobile/ do not contact you before layers & layers of legal paperwork has been offered. Such a call is intended to scare. Again, ask the address of where they are calling from - the street the court office is located. They won't be able to answer. Keep your bank in th epicture. If you have been tricked into a payment, be sure to change your card.
  2. Getting better all the time. I emailed AdAssure to express my concern about what must be some sort of misunderstanding. I had a VERY prompt phone reply, offering a refund and expressing regret that there had been some sort of communication problem when the sales team contacted me. So, given their helpful and co-operative attitude, this MUST BE a thoroughly reputable firm, anxious do - and be seen to do- legitimate business advertising. A great relief to find that their courtesy translated into helpful action. NOT AT ALL FED-UP with them! Three hours later - ANOTHER company rang after I sent a carefully worded email. They agreed with me that there "must have been some miscommunication" and were VERY helpful in agreeing to send a refund quickly. In my email, I suggested there had been some glitch. I explained that some of the calls had been rough and threatening (NOT of course !! the one I was currently approaching. If they thought they had a valid contract with me, they would be able to supply details to the Oxford Trading Standards Thames Valley Police and the Visa Debit Card Dispute team. This approach allowed them a way out - there's just one more company left to capitulate & repay. Today (feb 22) The "Crime Prevention Unit" crew at Mindel House, manchester, had another try to get money from me. And a woman phoned (another withheld number) saying she was calling from James Francis Publishing. Never heard of them, I said. "You booked an advert with us" she said - so I asked for the address. She got as far as saying "Office 1" then I cut in (didn't mean to be rude) and said "Please don't tell me this is yet another office in Picadilly Manchester - and she just hung up on me!
  3. More companies to beware of - Manchester & Liverpool area, but plaguing me in Oxford. Elite Creative Manchester Crime Prevention Campaign, Mindel House, Manchester All these claims for alleged adverts allegedly booked I have reported to my bank, to the police, to the Trading Standards Office. There was a woman "from accounts" trying to extort payment for Waldorf & James in Portsmouth. I asked if the call was being recorded, and asked why NOT, when she said no. I asked why she was calling from a mobile phone if she was calling from an office- "we're having trouble with the landlines" HA! When I said I had had a sequence of calls like hers, and was referring everything to the police, she got frightened & backed down big-time. Also - a call from someone calling himself John Evans said he was from the Charity Commission. He said there were more payments going to be claimed against me (the Commission has "an oversight" of such claims etc) and for £1000 he could have the amoutns of these claims cut by half & make sure no more reached me. I said I couldn't talk to someone on a WITHHELD number. So he called me on a mobile - which is the number I have given to the police. Needless to say, the Charity Commission DO NOT operate in that way - I chatted to them, & they said they had heard of that [problem]. Beware of ROUGH voices, bad grammar, people you have never heard of using your Christian name etc etc. I've been tricked into paying - but 2 of them have paid me back. And I will hunt down the other 3 to the ends of the earth - AND MAKE THEM CRY!!
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