They should no longer be charging for phone calls any more this was confirmed by compliance on friday. Not one person in welcome seems to know what they are actually doing they can not anwser any question i seem to be asking and every different department u seem to get past to have a different figure for what i owe them.

They should not be charging for telephone calls no more. I was kindly told by the women in compliance after they have already put over £300 charges on to my account.

get va sar sent out to them and a cca request.

good luck today beyond i hope they get whats coming to them.

i know this might sound stupid but can you actually claim ppi back if you havent been paying the loan

his problem is he all the money that he has paid to welcome should be given back to him. He has paid it for 2 years when the ppi should have been and now he wants his money back. I take it your agreement will indeed be finishing early

I have also got my original agreement which i have signed but they have not. Mine was signed for in there office i have not had a problem so far with my car account but i am just wondering could they enfore my hp if they havent actually signed the agreement

congratulations mark looks like you are on the way to beating them. Hope your offer is for all you are expecting and more.

So emandcole if i was to go into arrears a couple of months down the line i am right in saying they can not use the dn i recieved the other day. Also how long ago did you win your case in court aganist welcome just out of interest.

I know you say put everything on here first but i was very angry that i had got one of these considering i am only one months payment in arrears and i had just paid my monthly payment and a third of my arrears. I am not in the same positions as half of the people on this forum i know they play dirty tricks as i have learned since requesting my sar. I am very sorry but i dont think i have give welcome any reason to stop sending these faulty dns as they dont even seem to think that these are faulty.As we both know mark welcome read these forums so what is to say that all these posts havent informed them.

recieved one of these famous dn myself on monday.I phoned them to see what was going on as i had made my payment on friday thay said just ignore this notice and carry on making your monthly payments and nothing will happen to you but if you miss a payment a couple of months down the line then we will not issue another notice we will just apply to the court. I said fine so you still use this dn even though all the figures wouldnt be correct coz i would have paid a lot more than what you are saying i have paid his reply we will alter it before we issue court proceddings. My reply ok thats fine you do that has this conversation has just been taped and i will be keeping a copy of this original dn.

If you can i would be very grateful

I am sure i seen a copy of your letter on the thread but now i cant find it. I was hoping to copy it to send to them to get mine returned.

have you wrote your letter to claim your telephone charges

I thought when they took the car you only had to pay up to the vt amount