I got a train fine not so long ago, and the conductor made me pay £10 of it there and then. I was really worried because I had no money, and the money I gave him wasn't even mine. The only reason I got the fine was because I couldn't find my rail card. He specifically said to me that I will get my money back as long as I photo copy this receipt (it was a notice not a penalty) and photo copy my rail card to an address (he highlighted it for me). Which I did, the very next day. Today I have received a letter saying that in 15 days if the outstanding balance (£19.60) is not paid by then a further £20 admin charge will be added. I generally do not have any money to spend. I don't feel that I should get my money back because the conductor told me that I definitely would get it back. This is unfair.