Piglet17
Registered UsersChange your profile picture
-
Posts
2 -
Joined
-
Last visited
Reputation
1 Neutral-
Hello, I am looking for some advice concerning Brighthouse and the extra charges they put on top, I think it is called DLC/OSC. Over the years I have purchased several items from them, the last being fully paid up in 2009. Although I have home insurance I was charged these additional fees on top of the goods price. I contacted them a couple of weeks ago asking for all the information they hold for all the purchases I have made, they told me that all customer records are destroyed after 6 years so I wouldn't be able to have them, but they said they could supply me with statements providing proof of purchase and ownership, I said yes and am now waiting for them to arrive. Do you think I am entitled to make a claim and will it be hindered in anyway that they cannot provide me with full statements showing all the extra DLC/OSC fees I was charged. Many thanks for any help you can offer me.
Latest
Our Picks
Reclaim the right Ltd
reg.05783665
reg. office:-
262 Uxbridge Road, Hatch End
England
HA5 4HS
The Consumer Action Group
×
- Create New...
IPS spam blocked by CleanTalk.