My pleasure Sarah No need to reply unless you have any further query. Contrary:)

Hi Sarah Just to save you looking thorugh all the posts, here is the relevant part of my original post: 'In the end I called 0871 244 2366 (at 10p per minute as already advised by other forum members). I said 'Help' after the first automated option had been given and was answered almost immediately by a very pleasant lady called Dorothy. I posed my question and she politely asked if I minded being left on hold so she could check the answer to my question with her supervisor. Total time 7 minutes (costing 70p). However I got the answer to my question in the end.' Contrary:)

Sorry Sarah I can't help I just tried all the numbers given in previous posts. Contrary

Nothing new but just adding to the sum of human knowledge. I hope it helps. I have just joined this forum and am very pleased that I did so. I have tried all the non 0870 numbers that have been given (from 0445 this morning until about an hour ago). Didn't get through on any of them, in fact 01582 525422 rang on several occasions and then clicked followed by a BT message: ' The other party has disconnected'. I had a simple query about what baggage is allowed but once started I couldn't stop until I had a reasonable answer. I did try 01582 525330 and was answered by the receptionist at Easyjet headquarters in Luton. She declined to connect me to anybody who might be able to answer my query and just referred me to 0871 244 2366. Possibly a few more calls to 01582 525330, would encourage Easyjet to take a more customer friendly policy. In the end I called 0871 244 2366 (at 10p per minute as already advised by other forum members). I said 'Help' after the first automated option had been given and was answered almost immediately by a very pleasant lady called Dorothy. I posed my question and she politely asked if I minded being left on hold so she could check the answer to my question with her supervisor. Total time 7 minutes (costing 70p). However I got the answer to my question in the end. Sorry to have banged on a bit but the more information the better. We're all in this together. I have made a donation. Not much maybe but every little helps. disaster:)