When my washer dryer only blows cold I just push the little button on top of the thermostat and it works again. It dosn't look like a button just a little stud sticking up but a button is what it is. A lot cheaper than getting a so-called engineer in.

True but the Actus Reus and the Mens Rea mean exactly the same thing.

The CAB document is interesting but provides little if any direct assistance to those accused of theft from a shop where there is some doubt as to the existance of intent to steal. As should be well known there are 2 requirements that must be met before theft is established. These are 1. The act of taking the property (actus reus), and 2. The intention to steal (mens rea). Both are required before any person can be convicted and must be proved beyond all reasonable doubt, this is the level of proof required by the criminal law. In a situation where a person is, for example distracted by a child, suffers from a mental illness, or a physical illness which affects memory, the existence of intent to steal MUST be proved, of course it must be proved in every case but these are typical circumstances where proving intent would be difficult if not impossible. The actions of the civil recovery firms are also somewhat risky (to them). This arises where a person is suffering from depression or other illness which may lead to suicide as a result of the receipt of the threatening letters. The Corporate Manslaughter and Corporate Homicide Act 2007 can be quite helpful. If You are in reciept of these lovely letters in your reply mention your illness and advise them that your executors have been made aware of the provisions of Section 1 (1) (a) & (b) and Section 2 (1)© (iii) of the Act. That does tend to make them pay attention.