Cheers mate. Guessed that would be the answer. Why on earth do huge companies like wickes,B and Q etc deal with these people??

Hi guys, New here so be gentle, lol. I have just lost my "G24 " cherry and recieved a delightful "parking charge notice" . Was parked in Wickes builders merchants in Chelmsford. Had the the misfortune to break down so had to wait for RAC. Even allowing for this I was only 8 mins over the 2 hours. The notice they have sent me includes a couple of appauling photos of my car entering and leaving the car park. On the second one the number plate ib completely blurred and unreadable!!!! I'm answering my own question here but... Do I ignore anything I get from these cowboys???? Is it worth replying and explaining the break down?? Your advice would be much appreciated.