I have a similar problem. My contract with Ann Summers was terminated and I had received NOTHING from them. However they're still trying to charge me for about £300 worth of stuff. After getting a letter from Red Castle telling me the debt had been referred to them (and was now nearly £500) I contacted Ann Summers who told me to get in touch with my unit organiser. I did, and she told me she'd sent all the stuff back, I called Ann Summers again to tell them this and the last I heard was that they'd contact my unit advisor about this. I then phoned Red Castle to tell them that I'm trying to sort it out with Ann Summers, but in the meantime it's a Saturday and I'm getting phone calls from Red Castle where they're hanging up as soon as I answer. What do I do? I have received nothing from Ann Summers so I owe these people nothing! Also the company is now using a different address to the one above: Red Castle Recoveries, PO Box 4503, Worthing, BN11 1XP