hiya.. i am an ex axis telecom employee who was made redundant because of the company on the verge of bankruptcy.... when i was working there i was oblivious to the mis selling occuring, we were told to miss out alot of legal stuff and to say that there were no hidden charges on the accounts, but infact there were loads of hidden charges, the customer services are useless there.. if it was myself who had signed anybody up to a package there i truly appologise for making hell for you.. but anybody else who gets a call from anybody there asking to switch to them.... DONT DO IT> ex axis staff