I have now received from Idem that they are now taking me and my wife to court to obtain an eviction from our property, this even though they are No.5 on the list. Our mortgage is fully up to date also all other loans are fully up to date. This has been a long standing argument which first involved Picture Loans where we had arrived at a settlement which Idem refused to honour this was in 2008. We have had all the usual harassment, constant phone calls etc and it's now in the hands of the Ombudsman but even that don't denture them so now we are off to court with my A4 file of everything Idem have attempted even if it was legal or not it don't seem to matter to them. It's about time someone sorted this company out! Anybody is welcome to attend to add to my statement to show just what a company trhis is.

I have obtained an address from their web site to send complaints, is this any good or is it a fob off? The Manager Service Quality Team HSBC Bank plc Arlington Business Centre Millshaw Park Lane Leeds LS11 0PP

I have to admit to being confused with navigation around the website, but the information when you get there more than makes up for it. I have discovered that Lloyds not only charge me for an overdraft but also when I use it!

I've had enough of being ripped off, so Lloyds here I come!