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Ed Gasket

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  1. Well they can request the remainder owed for the year but as they are not entitled to it; they won't be getting it and if they threaten court then so can I. Any other negatives? I can't see them face to face as I live hundreds of miles away; just not possible. I suspect the council are being evasive because they are short of money and don't want to pay up and are stalling for as long as possible.
  2. Are there any negatives to cancelling the direct debit now? When they send a reply saying she will not have to pay once the house is sold, it does not fill me with confidence we will ever get the money back without a fight.
  3. Yes I have sent a reply. The trouble is they take weeks to reply and meanwhile are collecting more council tax. My questions are as per my initial post, not whether my sister is entitled to exemption because she is. The council are just playing hard ball and I want to know how best to handle it.
  4. Their website says you may qualify for an exemption if you move permenantly into a care home.
  5. Hi, I hope this is the right forum and someone can advise. My elderly sister had to go into a care home back in August due to health issues and her former home has been empty since then. I put in a claim on her behalf to the local council for a council tax exemption and they asked for various documents which I have supplied such as proof she is a permanent resident in the care home. They have now come back with 'let us know when you sell the house and your sister's liability for council tax will then cease'!? That does not make any sense because previously they wanted to know all about the care home so why ask for that if it had no bearing on the exemption? Now it says on their own website that she qualifies for an exemption having moved into a care home. I have replied pointing this out and that the council should stop taking direct debits from her bank account and refund tax paid since August; but am just wondering in case I can get no further with the council: 1) Should I cancel the direct debit so that no further money can be taken or will this just cause more trouble? 2) Should I take the council to the small claims court to enforce this exemption and claim the tax paid since August back plus expenses? Thanks for your help with this.
  6. Great thanks. I was wondering about the legal position of being potentially fined for not having tax when in fact when you buy the tax, they force you to be covered for the period they are trying to fine you for. Would be an interesting challenge if it ever happened. I mean can they actually fine you for not having tax when they have also sold you tax covering the period in question?
  7. As above. I never received a tax reminder for the first time and as a result missed the end of July deadline. I drove for a couple of days all over London in a technically untaxed car (at the time). However I remembered and renewed the tax on the 2nd of the month in the evening and this of course states that the car is taxed for 12 months to end of July next year ,of course includes the 2 days for the 1st and 2nd. Can I be fined for having an untaxed car on the road in August when I have now paid road tax for 12 months which includes the whole of August; just that payment was 2 days late?
  8. By 'estoppel', do you mean I expected compensation X 2 and when I received two payments I believed that was what I was due as the airline had not explained what the payments were for or what the correct amount should have been? Then I acted on the belief that the money was mine and have put myself in a position different to had I not been paid the money (i.e. I spent it) so should not have to pay it back. Is that the gist of the estoppel argument? If a genuine error has been made, then I don't object to paying back the money BUT not just in response to a possible scam email without even my name in it, not without a proper statement showing what I should have received and what I have actually been paid, and then given a reasonable time to pay it back or some kind of payment plan.
  9. Is it reasonable to expect at least a statement and/or calculation of what they have paid me before going any further? Otherwise there is just two credits to my bank with no explanation.
  10. Yes that it exactly how it is addressed; very unprofessional if genuine. Only if it is a scam then how would they know I got compensation and how much ? - well I suppose emails aren't secure so that's one way or someone at the airline passing information on. They do have my address. I think I will do nothing and see what happens; I mean I have a good defense in that I submitted two claims and had two payments; neither of which I had any advise of from the airline. The recent emails could have gone to my junk box for all the airline knows; it is not from an email address I have had anything from before though does contain the airline name.
  11. I would rather not name the airline but it is a European one. According to my bank statements, I have had two payments of £500 (none for £250 as referred to below, though there were two concurrent claims) and now being asked to make two payments of £250 back to the airline ( I have received a total of £1,000). So assuming it is genuine, the numbers look right if one assumes that I was supposed to get £250 per claim and not £500 as I have been paid; but as I have had no communication from the airline I don't actually know what they intended to pay. The redacted email is as follows: Dear Mr/Ms customer, We are writing to you regarding a payment of 250.00 GBP that XXXX made on 2022-07-31 as compensation after accepting your request referred to above, in accordance with European regulations. After analysing your case, XXXX has confirmed that this compensation was paid twice in error, the second payment being on 2022-11-20. In accordance with the aforementioned, XXXX is requesting you to amicably return the amount of 250.00 GBP that was paid in error within the next 10 days, by bank transfer to the following account: - Banking Entity: BANKINTER, S.A. - BIC/SWIFT Code: BKBKESMMXXX - IBAN: ES88 0128 9444 1901 0000 4423 - REFERENCE: xxxxxx + Passenger's Name and Surname Once the transfer has been made, please send us the proof of payment to this email address. XXXX will cover any bank charges or similar charges, provided they are reasonable and justified, that you may incur when refunding the money. You may automatically deduct them from the payment. If you do not make the requested refund within the established time frame, XXXX reserves the right to take legal action to recover the amounts received in error, as well as any legal costs that may arise. Please accept our sincere apologies once again for the inconvenience caused by this incident. Yours sincerely,, XXXX airlines
  12. Last July me and my wife's flights were delayed I made a claim with the airline for compensation as per the regulations. Since then I have had no communication at all from the airline but on checking my bank account I can see that two separate payments have been made by the airline, the second being two months after the first and for the same amount. I have had nothing from the airline to say what these payments are for or how they have been calculated. Today I have received two emails addressed to 'Dear Mr/Mrs Customer' claiming that the second payment was in error and that I need to make an international bank transfer of the second payment within 10 days or they reserve the right tom take legal action. The amount they are asking for is two lots of £250. First of all am I obliged to pay this when I have had no explanation for either of the payments the airline made? Secondly how do I know this is not some kind of scam (can't even use my name) and is it safe to just make a payment to some foreign bank account using an IBAN number (I have never done one of these)? Thirdly are they actually likely to take legal action and what would be the likely chance they are successful and that I would have to pay their costs and what might these costs be? I don't actually have the £500 to pay right now anyway so if I engage with these emails, would I be entitled to ask for a payment plan? Thanks in advance for any advice.
  13. Some cheaper discs (why do people insist on calling them rotors; do we always have to end up going American?) especially those from China are not heat treated and have to be handled carefully when new so as not to overheat them while bedding in. There are procedures for doing this which can be found on the internet so I won't reproduce all that here. Better quality discs won't need this bedding-in time as they are already heat treated but are more expensive as a result. Do you know what brand of discs Halfords used?
  14. Jet washers are well known for stripping paint. Live and learn. Next time get a bucket and sponge and wash it yourself; it's what I always do and never had a problem. Public liability insurance is not compulsory for a car wash outfit.
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