Jump to content

kathb00

Registered Users

Change your profile picture
  • Posts

    115
  • Joined

  • Last visited

Reputation

1 Neutral
  1. Really by all accounts this company has ripped off quite a few small business owners . Am I right in thinking they should have given the customer a copy of the terms and condition with in a certain time ?
  2. My Daughter got a Clover card payment system for her business a year ago . She was told the contract was for a year . After the first year she chose a different card payment system . Only to be told that she had signed with Clover until 2021 . She signed a direct debit mandate and what was told was her contract . Which was one page long . She just asked them to send her a copy of her contract , they just email her a 15 page terms and conditions which state it is indeed 4 years long. As this was her first year she is very cautious and knows she would not have signed a 4 year contract . She has looked on trust pilot and there are loads of bad reviews saying exactly the same thing . The rep who sold her the package is ignoring her calls . Her friend signed with clover too and is trapped in the same 4 year contract and also Was only showed 2 pages to sign .
  3. Mobile phones direct. I have checked the package i got Is no longer available but there are plenty of similar ones.
  4. I needed a new mobile so I checked out a few suppliers I found an online company . They had an offer on an iPhone 7 for £42 and £240 cash back to be deducted From monthly bill taking the package down to £32 per month. After a couple of weeks of using the phone I got a bill from Vodafone Saying my monthly bill is £52 , so I contacted the company After a lot of emails they said that the bill is right stating that after the cash back each month it will be £42 . But I have a confirmation email setting out the final costs at £32 per month.
  5. It's a 50% shared ownership . I think it is Irwell valley , Orwell is a type o .
  6. my niece has a house that was purchased under the joint ownership scheme . Her property is half owned by Orwell valley housing She has had the house for 10 years . But it has been on the market for the last five years . She is trapped in this system .Irwell valley Won't let her sell it to anyone she wants and are making it difficult for her to move . Anyone got any advise as how to get out of this position
  7. I recently heard that the accounts where you are charged, have been declared unlawful. These accounts are the ones where you pay a set amount each month ie, £13 which gives you privileges like free mobile phone insurance, free travel insurance and free breakdown cover . I was told that they have been miss sold. because they are bigged up and are the free products are no use . Does anyone else know any more about this ?????
  8. Hello, I am having trouble with Tesco Mobile . When I got the phone in may 2012 it was ok but as time went on the signal got worse and worse. I complain to customer sevises to be told that Tesco cannot garuntee a good signal in some kinds of buildings. so I persivered with them. I complained again a few weeks later to be told the signal is fine in my area . so again a persivered and again I complained yet another few weeks later only to be told that according to my bills I have managed to make a can for 8 minutes one day and 5 minute another day. Then I wrote to the head of Tesco only to be put intouch one of there customer services advisers . who claims they sent out an engineer out to check their and everything was fine. After trying everything they suggested nothing is any better. the other night they managed to get intouch with me via my mobile . they said I could cancel my contract but they wanted £108 for the phone. I offered to return the phone to them they said no. The up shot is that I said I cant afford a lump sum of £108 and told them that i would be taking my complaint to the ombudsman . Any advise as to handle this I have tried everything and am left with a contract that does not deliver a signal so I cant use the phone
  9. I recieved my new sim . And still no signal . going to write a letter. I am happy to reduce my tarrif so I can at least afford to get another phone . Basically this product is not fit for the purpose it was purchased .
  10. I have a contract with Tesco mobile I am only 3 months into this contract. there network has got increasadly worse I cant get a signal about 80% of the time . I have complained and been told that they can not garentee a good signal in some types of building . My type of building is a bog standard 3 bedroom semi. I also cant get a signal when out in the street . I commplained again they said it must be the sim and they are sending me another sim. I asked it I could reduce my tariff so I could afford to get another phone they said I cant reduce my tarif for another year. so I am stuck with this phone and net work that is no use to me . Has anyone got any idea's , could I challenge this as a breach of contract as they are failing to provide me with the service they said they would in my contract. Really ****ed off
  11. kathb00

    mbma

    They sent the required information the day after i rang them . what is the next step and what can i claim ???
  12. I am lookinf for a house to rent so I can move out of my parents house. but have discovered that my dad has a CCJ at the family home where I currently live. would this affect my chances when a credit check is done on me.
  13. Can anyone answer this question for me ????? I have been having trouble with a certain Bank nothing major but its getting irritating. There is a woman who works for this bank who i have been having trouble with. In the last couple of years i have been getting letters from the bank stating i have an unplanned overdraft when i ring up and ask about it they simply say its a computer error and sometimes when i put cash in it doesnt clear and is marked as a cheque this is happening more frequently and is causing me quite a few problems when it comes to accessing my money. Could this woman be accessing my account and playing about to harrass me . Is this possible ????? or have i just been unlucky ????
  14. kathb00

    mbma

    Didnt realise that will send a letter this afternoon and get it in writting.
  15. kathb00

    mbma

    They havent supplied any documents at all. I have just phoned them and they said it takes them 56 days even after I reminded them that they have just 40 days andthey just said that someone will call me back within 48 hours.
×
×
  • Create New...