Angrywithdell
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Dell / Official Complaints Procedures
Angrywithdell replied to nooneshotjr's topic in General Retail
Mine was from the dell internet site -
Dell / Official Complaints Procedures
Angrywithdell replied to nooneshotjr's topic in General Retail
I too have had endless problems with a Dell laptop I bought in January. Having spent hours on the phone and after having to pay for software support it is no better. NEVER BUY DELL would be my recommendation. I refuse to go through their technical diagnostic procedure again as it never solves the problem. It has got to the point where I am just going to send the computer back with a letter of complaint - I don't care if I never see it again!! Dell would not give me an address/telephone number for their complaints department - I just got silence on the other end of the phone. I will try writing to the address given here but am not expecting much success with getting a refund which is what I really want.
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