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helpmepls

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  1. HI I bought some sofas from Land of Leather on 16/4/06 and signed a pay in one year agreement. I sent a cheque in full for the purchase amount of the sofas prior to 16/04/07 but this did not arrive at Creations offices (lost in the post) Another cheque for the full purchase amount was then sent out which did arrive but was a few days after the agreement date (16/4/07), I contacted Creation at the time and I was told over the phone that this would not cause a problem. Today I have recieved a call from Creation over a year after they received and banked my payment in full saying that my account is in arrears and that I owe them monies, they insisted that they sent me a letter telling me my account was in arrears. I have had no communication from them since my phone call to them in April 2007. They also stated on the phone that they would be sending me a letter for payment within the next 7 days and that payment in full is required otherwise the matter will run the course of debt collection procedures. Where do I stand an what do I do next? Please help!!
  2. Hi Pls could i get some advice. Creation have contacted me today re: a debt they claim is owed. I bought some leather sofa's from Land of Leather in April 06 and was due to make a payment in full prior to 16th April 07 so that I would not be liable to any interest charges. I made a cheque payment prior to the 16/4/07 but for some reason it dod not reach creation, i therefore sent another cheque for the full amount that was sent but arrived a few days after the payment date on the agreement. I was told over the phone that this was ok and it would not cause any problems. I have today recieved a call from creation saying that i have arrears on my account of £2900. I said that i had made full payment and that I was not made at anypoint of any arrears. The person on the phone said they had sent me a letter but i had not received this and that's why they have contacted me today, a year after they recieved and banked the payment! Could someone please provide me some advice? I was told over the phone that I would recieve a letter within the next 7 days demanding payment in full or the debt will be reffered to bailiffs.
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