The VT amount that is stated on any HP agreement relates the the HP portion of the finance.. NOT the PPI element. Together they make up the Total amount payable but they are seperate Just thought id answer that question first .... sorry

to be honest, its ANYTHING that wears or tears, which on a car..... is everything LOL

Your liability wont be for the GAP ( this is normally the 2nd payment on a HP ) the remaining liability will be the Warranty payments and any PPI if you had it. as for warranty, unless its a fault ( ie sometings breaks and its not supposed to) it will be classes as normal wear and tear, especially friction parts, Clutch, Belts, Brakes.

Any costs of repairs to get the vehicle up to 'reasonable conditon for its age' will be added to any liability you may have ( which will include any remaining PPI ) and unless this is paid, it will show as a default on your credit file as you will have broken the terms and conditions of the agreement, by not fullfilling YOUR side of the Voluntary Termination. As the VT rights form part of the original agreement they wouldnt have to pursue you through the small claims court. Again, it depends on whether the company will bother inspecting it, some do, some dont.

Hi, My girlfriend took out a 24 month agreement with AOL 18 months (ish) ago with a free laptop. If i was with her at the time i would have told her to not bother because in my opinion AOL's software causes nothing but grief and their customer service is second to none... She is also on a pay as you go Phone line with them ( Still paying BT line rental. The contract is up towards the end of the year and will cost £180 to cancel it early. my question is this...... As I have taken over the payments for the broadband and the pay as you go phone bill. As long as i contiue to pay for this would she be able to sign up to another ISP ( say Sky or BT) and i can pay for the contract untill it ends, or will AOL have to 'release the line' in order for another ISP to use it?? I want her to get away from AOHell as soon as possible...... one of the reasons is that AOL once told me that my router once 'forgot' its settings lol.... Thanks in advance.. R

That is a good point. If you make a note of any damage you think needs to be repaired ( for a guide, if there is a scratch on the car and you cant run your finger nail over it without the scratch stopping it, it is considered to be beyond general wear and tear). Also by taking photos you can prove the damage or lack or it if the company queries any damage which you feel doesnt need to be repaired or wasnt there in the first place.. ( some collection companies can cause damage to the vehicle in transport).

Under the terms of the agreement yes they have a right to charge you for the dent to the door. When the vehicle is collected you need to be there when they look over, you will have to sign to say you agree with the condition of the vehicle. Some companies will just send somone out to collect it without looking at it. others will go over it with a fine toothcomb. Depnds on how lucky you are really. You would be best getting a quote from a local body shop (or two) this way, if you disagree with the cost of the repair ( IF they charge you) you can give them two other independant prices. as i said before though, some companies may just agree to it and send somone out to collect it without checking it. hope that helps.

A company cant repo a vehicle without the customers consent if they have paid over a third of the total balance, (unless it is unregulated or it has a Bill Of Sale attached - whereby you sign all rights to the vehicle away when you initially sign) You can however Voluntary Surrendor the car without the need for a court order.... you are still liable for the balance though.. unlike a VT which can at any time be requested by the customer.

We are discussing VT's here matey... Under a Hire Purchase agreement, you can voluntary Terminate your agreement at any time by 1) Paying half the TOTAL outstanding balance ( not taking into account Insurances and warrranty's) 2) Agreeing to be liable for the remaining payments up to thehalf way mark. - This means you will have to hand the car bck, but still pay the normal instalments up to the amount you are liable for otherwise you will end up defaulting on your agreement and getting a default on your credit rating.. Short answer is yes...... You are being charged for the depreciation of the cars value due to the 'faults' with the car. Say a car is wroth £5000.. there are £500 worth of 'faults; with it, you either pay them £500 and they get it fixed and sell it for £5000 or you pay the £500 and they sell it for £4500... total money recived for the car =£5000! and yes... i do this for a living!

YES.. if you have a normal Hire Purchase agreement, you can Voluntary Terminate your agreement. You need to have paid half the TOTAL payable. i would say the best bet is to ring the finance company and ask them if you can VT your agreement. There will be certain terms for the conditon of the vehicle ( ie MOT, service history) so you are best speaking to them. I doubt the T+C's for the credit agreement will be on the back of the 1000+ check list, it might just be the T+C for the warranty?

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The payout from the insurance company will NOT have cobverd the total amount owing on the agreement. although the lump sum payment has put his account into Credit arrears he is STILL liable to make monthly payments. His best bet if he is in financial difficulty ( which it sounds like he is) is to contct the company, admit he is struggling ( the hardest part sometimes) and make an offer of payment based on his income at the time. Any company in this situation would rather have an offer of payment to show willingness to pay, rather than ignore the matter. The form they were going to send out sounds like and Income and Expenditure form, to show how much disposable income he has left at the end of each month. The offer may only be £5 per month or £10 per month, but at least it is an offer of payment. If the vehicle has been written off and the insurance have paid out then there is no vehicle to recover so the company will have no alernative but to accept a reduced payment. Honest is always the best policy, get him to work out how much he gets in ( wages, benefits etc) then how much he pays out on Rent, food, bills etc) then make an offer of payment to the finance company based on the money ( if any) left over at the end of the month. The CAb can help with this, OR companies like Payplan or CCCS.

A lease agreement would not have an option to purchase or a ballon payment at the end. If it is a lease it could be that the payment at the end is the Residual value of the car. Witout looking at the agreement i couldnt tell you. If it is a lesae agreement then the 3 month rental deposit, is just an INITAL payment, its not classed as a deposit as such, because you arent buying the car, you are only leasing it. If it is a lease, and it mentions Primary rentals, then it should also mention Secondary rentals. Basically you pay the monthly paymen for 48 months, this will cover the cost of the car ( if your intial payment and your subsequent 48 months payment add to the cost of the car then your secondary rentals after 48 months should be roughly one months payment spread over a year. You then make these secondary rentals to the finance company but keep the car. With a lease if you want to terminate it within the primary rental period then you will have to cover the cost of those rentals for the remaiing 48 months.. It depends on what tye of Lease agreement you have. A lease agreement with a ballon payment sounds like a buyback option tbh. Some companies will have their Terms and Conditons on the back of the agreement, some have them as a seperate document that you read. Your signature on the agreement shows you have read and understood them. ask your lese company for a copy of the terms and conditon if you havent got them and it should become clear... well once you understand it it will..

?? if the finance company were waiting on bank statements to release the funds then quite clearly the finance hadnt been sorted out. I would agree that the £200 should be paid back but as it states it already has. No title to the vehicle had changed hands ( it would appear). No funds were forthcoming from the finance company. No transfer of title was in effect for the car.

no not mistaken.. Although maybe worded wrong. I do say there are two MAIN companies, Experian and Hpi. There are several other companies also but these merely get 'some' of the infomation from experian / HPI / PNC (Police National Computer) and so i wouldnt trust them. I did clearly state that i would only recommend using Experian Car Data Check and i have been doing my job for over 10 years.. HPI is used in the same vein as HOOVER these days. most people use HPI (as a term) to describe getting a vehicle check done.