sorry for the spelling mistakes just so furious with these people - peter

Hi Similar story but it gets better - this company issued 20 fine and 20 admin fee aginst my daughter for travelling on First Great Western without a ticket - even though the ticket machine at the station she boarded was not working and she could not find a guard on the train to pay. They took her details at Basingstoke and said she would be fined £20 - noce one 1stGWR - anyway the notive from RPSS has spelled her surname wrong so it is tecnically invalsid(I believe?) also my wife sent a cheque for the full amount which they say has not been recieved - I giess due to postal strike. We have tried to contact thier number but they don't pick up and heres the real humdinger - its an 0870 number which from my virgin media phone is 10p a minute - my wife tried for over two hours. What do you think I should do now? I will proably refute the calim because it is technically invalid and make a counter claim for the cost of tepelphne charges - what do you think? regards Peter