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bitstressed

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  1. I got an e-mail back from the continuous registration people today saying that they have investigated fully and that I am still liable for their bill because I did not chase them for a letter saying I had sold it to a dealer. Where do I stand now? I'm completely at the end of my tether now and very upset by the whole matter. They've very kindly extended the time I have to pay...again... What can I do now?
  2. That's a great idea. I will get on to that today and enclose copies of all the correspondance and the complaints letter I have just sent to DVLA. It's utterly disgusting that they hound people like this in the hope that we will give in and pay their unfair bills Cheers bitstressed
  3. Thanks for your reply! We spoke to them last night and it is now on record that I am no longer the registered keeper but my god they are horrible people to deal with. They still say that I owe them this money, but there is no way on earth they are getting it. We know that DVLA got the slip from my old vehicle's logbook from the dealers saying that I had transferred it to them because it was in the same envelope as the registration document for the new vehicle I had part-exed it for and I got my new registration document! It is their mistake, not mine. I proved to them that I sold it on a particular date with a receipt when they asked for proof. Nowhere in their first letter do they ask for a letter from DVLA as proof, just proof, which I sent. They're trying it on now and they know it. It's just trying to extort money out of innocent people and it's got me really angry. I'll keep the forum posted as to what happens next because I'm writing back to them again and am putting in a complaint to DVLA too. Cheers bitstressed
  4. Hi everyone, I was hoping you could help me. I part-exed a vehicle on June 20th with a dealer which was taxed at the time and I am now getting letters from DVLA/continuous registration demanding money from me for non-payment of tax. At the dealers we filled in the part of the log book you need to fill in when transferring to a dealer, filled in my new log book and sent the details off to DVLA and I got my new log book back and nothing else. I did not know that you got anything from them when you'd part-exed so thought no more about it until a couple of weeks ago when I get the first letter from them. I rang DVLA and they said it was nothing to do with them and should write to the continuous registration people, which I did, enclosing a copy of the receipt from the dealers saying when I'd got rid of my old vehicle and I thought this would be OK. Apparently not. On saturday I got another letter saying thanks for my letter but I still owe them unless I show them a letter from DVLA saying I didn't own that vehicle any more which I didn't get! By this time I was pretty much hysterical and am really stressed out and upset by the whole matter, so my husband rang the number on the letter and spoke to someone at DVLA who said that it was a grey area and they didn't know what to do. Which was helpful... We asked for their complaints procedure and we will be writing to them soon... I went to the dealers that I did the part-ex with and they said it was ridiculous that I was getting this hassle because we did all the correct paperwork and that DVLA know that they have the vehicle because they have to send a list to them every month and it is on that list! They are going to write to them to tell them they have it and be very clear about the dates. What can I do about this before I have a nervous breakdown? There is no way they are getting money out of me because I sold the damn thing in June and it's nowt to do with me anymore. I feel completely out of my depth with it all and can't deal with this sort of harrassment. I've never left anything un-taxed or SORNed before and feel like they're just persecuting a completely honest, innocent person Please help Many thanks bitstressed
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