As per the link to I'm now sending the section 78 CCA request along with the PAP form. These are the first time I've written to them.

Ok read it now. The PAP form that the solicitors have sent through is identical to the one downloaded from the thread above, but I'll use the one from here just in case I missed a small detail. In section D, what do I put as the reason fro dispite? Can I just go with "the debt purchaser has yet to provide any or all of the required documentation" ? I'll send a copy of the PAP form to the solicitors and another copy along with the CCA request to Intrum. Thanks.

Thanks for that Andy. I must admit I have found finding the correct process a little tricky on the forums. Don't worry, I wasn't going to use their form. I'm not ready to dance to their tune yet + their form kind of insists on a signature which I wouldn't want them lifting and using elsewhere. I'll read through that post. Not sure when last payment was, doubt its 6 years yet.

So after ignoring the many calls and letters from Intrum, looks like they've stepped up. Lester Aldridge 6-3-19 redacted.pdf The letter of claim is from Lester Aldridge LLP. Offers to send a copy of the agreement too! Intrum purchased this CC account from Lloyds in Novemebr 2018. Intrum then wrote to me in December, a 3 page letter and a 'notice of assignment'. The notice although headed by Lloyds was quite obviously printed by Intrum, there was consecutive numbering in the margins. I was under the impression it had to be sent by the OC not the purchaser? So far I've refused to give out personal info over the phone so have not cleared security and therefor not discussed with Intrum. Their collection of letters have also been filed accordingly. I'm planning on sending the "Prove it" letter now, just to see what they come up with. The account was opened in Feb 1997 so it'll be interesting to see what, if anything, they send over. After this I'm thinking "Notice of assignment" then a copy of the credit agreement. Am I correct?