Bevlexi6
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Kirsty, I had exactly the same problem as you and I was adamant that I would not pay the outrageous admin charges (£60.00!!), this is what I did: Copied a letter from the BBC website regarding the refunding of bank charges, changed the wording slightly and sent it recorded delivery. About a week later I had a letter from Studio and they agreed to wipe the charges from my account! RESULT!!!!!!!! Hope you manage to sort it out soon, Bev.
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