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noniustus_commodus

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  1. Since successully getting Cahoot to refund the rip off interest they charged me I have asked them to close down this account. They have failed to comply. And because the Courts process takes so long they have charged me for failed DD even though I dont actually owe them anything. I have just had to issue another moneyclaim online to recover these charges, only this time I added £250 that I am charging them. Lets see if they bother to file a defence this time?
  2. Victory! of sorts. Abbey finally sent me a cheque for all the money I claimed. A pity really, I was looking forward to sending bailiffs round. They still havent closed down my account as I asked and there is 1 bounced DD charge remaining that came on after I sent my court claim. However, they didnt charge me this month for a failed DD so it looks like they being wary of people who do challange them. I guess I will have to give them one last chance to close my account before court action begins once again.
  3. It has been 2 weeks now since the court awarded judgment in my favour and sent Cahoot a demand for payment. Despite me sending Cahoot a reminder a week ago I have not received anything. Therefore the next step is to ask the court to issue a warrent for Bailiffs to go round to Cahoot. I am going to send Cahoot a letter giving them 1 more week to cough up and warn them of the impending action. If it does go to that stage then I am going to make sure that the press hear about it. I would love to be at their offices when the Bailiffs turn up and seize their equipment!
  4. To answer the original post: it sounds like a phishing attemp to me. Never click on any links in any email sent to you!
  5. Just sent off the moneyclaim online! Lets see how they respond. btw I didnt bother claiming interest; the amouint was too small and it just complicated things.
  6. I received a similar letter when I complained to Abbey. I waited 8 weeks in the end and then I emailed cahoot with a LBA, Abbey then responded asking me to re-send details they already had, saying their investigation could take another 8 weeks and that I could not complain to the FSA until they had completed their investigation. I told them they had already had my complaint 8 weeks and that I had no intention of complaing to the FSA and the courts only require me to give them 2 weeks anyway. It is up to you if you want to wait. Giving them time to complete their investigation shows that you have given them every opportunity to reach a fair conclusion. But dont expect a satisfactory answer.
  7. According to THEIR OWN internal rules Abbey give themselves 8 weeks to investigate a complaint. They have reminded me several times you cannot take the complaint to the FSA until they send a final letter and that takes 8 weeks. I told them that I have no intention of complaing to the FSA and the courts only require 2 weeks. If you intend to pursue this in court then send them a letter before action giving a 2 week deadline to refund the money in full. They will try and put you off and will request more time.
  8. I presume you mean a 0% balance transfer from a credit card? I should think you could transfer the balance to your cahoot loan. By the way I got a response from Abbey asking me to re-send details that were already in the email. All they had to do was read it. They also wanted another 8 weeks to look at my complaint. I told them the 2 weeks I gave them stands. That ran out today so I am just preparing my court claim.
  9. Personally I am flabbergasted that you pay that much with a water metre. I have 4 kids and we constantly use Bath/Shower etc. AND the washing machine is on virtually 24 hours a day. Yet when I moved into my new property I insisted on getting a water metre. Thames Water sent me a leaflet insisting that with my famly size I would end up paying double. It has been shown that I actually pay HALF. My payments have gone from £30/pm to £15/pm. Like I said I have 4 kids and we NEED a lot of water. Either you have the hose pipe on in the garden all day or you have a water leak. Get the water company over to check it out.
  10. I used to have a pay as you go, it is a ripp off. You are paying in advance but get charged double (figuratively it is not actaully 2x but not far off). What other industry operates this way? None! the latest con is when they change the metre and calibrate old readings with new and inflated prices. Morally and legally you do not have to pay their souped up charges. Unfortunately pre pay metres mean that if you complain you dont have power until the dispute is resolved. Try and get a normal metre and pay by DD you will find your payments half and you have much more leverage over the power company.
  11. Waited 8 weeks for abbey to deal with my complaint - nothing. Emailed my LBA to Cahoot and so far no response. I presume that they are looking at my claim a bit more seriously now as they normally email back within 24 hours with the usual trite response: "our charges are legal blah blah blah".
  12. I too have fallen foul of the interest hike from Cahoot. The previous post mention a doubling of the rate, for me it was closer to triple the rate. Although the amounts involved are small compared to other logs I would appreciate any views on my story before I take Cahoot to court. I have been deliberately vague on the amounts in case this goes to court. I took a flexi loan of around £15k in early 2006. The rate that was applied to my loan and as shown on the first statement was 5.65%. Then a week after this statement I received 2 weeks notice that the rate was going to be 8.9%. I complained about this and to limit the effect I paid off around £5k. Then a few months later I received the same notification everybody else has mentioned, 2 days notice that the rate was going up to 9.something and then up to 14.9% a couple of weeks later. Compared to my initial 5.65% that is nearly triple the original rate in six months. I consider this plainly unfair, I know that the contract I have is that Cahoot can change the rate to whatever they want, but nobody can reasonably expect this kind of increase in such a short time. What if they decided to increase the loan rate to 30% after another 6 months and then again to 60% after that? After looking into this a bit my opinion is that I have common law and statuary rights that over-rule their contract. I have also learned that this type of account is NOT governed by the FSA or the banking code; it is governed by the OFT rules on unfair contracts. So when Cahoot say that you can take your complaint to the FSA it is not worth it. Luckily for me I received the money I was expecting and paid off the loan almost immediately. However, I withheld around £100 in what I considered to be over charges of interest. So that rather than me trying to chase them for money they now have to chase me for money. I wrote to Cahoot explaining that this is what I had done and asking them to recalculate my loan with a more reasonable rate. They responded with the usual letter that everybody keeps posting and stated that their calculations are correct and even sent me the spreadsheet to prove it. The other thing I learned from the OFT website is that for this type of account they must give 30 days pre-warning of rate changes. So I used their spreadsheet to recalculate how much interest I should have paid if they had applied the 30 day rule. The grey area for me though is what rate they should apply. I absolutely refuse to be ripped off in this way and will not pay 14.9% to any financial institution. If they wont offer me a better rate and recalculate then I refuse to accept any rate change from the original 5.65% Thus I sent them 2 calculations. 1 based upon the applied interest rate but with 30 days notice whereby they have overcharged me by £20. And the other calculated on 5.65% interest whereby they have overcharged me by £120. I wrote that I accepted they were entitled to increase interest rates but that increasing them by 300% in six months was in breach of my statuary rights and offered them a half way compromise. Basically I gave them 2 weeks to accept £20 to close down my account. Otherwise I will be making a claim for £120 plus interests plus costs. They immediately refused my offer and told me to take my complaint to the next stage which is contacting Abbey complaints. I contacted abbey complaints but I don’t think they are doing anything with it and the 8 weeks is nearly over. The twist in this is that cahoot have now started charging me £30 a time for my failed Direct Debit, even though I wrote to them and told them that I have cancelled my DD while this is still in dispute. This puts me in the same arena as everybody else’s complaint. My question is this: should I let Cahoot try and pursue me for the £100 that say I owe them or should I take action first and try and claim £120 in excessive interest plus the £60 in penalty fees. The excessive interest claim is by no means clear cut, either for or against, it is entirely dependant on personal circumstances. I believe I would win if it went to court. The penalty fees argument is clear cut as the many threads on this site demonstrate. Any thoughts out there?
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