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  1. Hi stu007 Cannot believe that I'm still not seeing any financial related stuff, no accounts, no bank accounts, no signatory on the bank accounts either. The fact is the TRA are either meeting behind my back or not meeting at all, and all I've got in the last 4 months is hassle. The council refuse to intervene because they claim the TRA is independent. So at this juncture I dont know what to do. I've thought about legally approaching this through the courts but dont know what instrument I would need to apply for? All i want as the residents representative as treasurer is to have the accounts in my possession, be the main signatory on the bank account and to be informed of any and all transactions. Not too much to ask. I recieve no correspondence from them until today telling me the next meeting will be in a month. I've not been made aware of any meetings since i got voted in as treasurer 4 months ago and the only emails i recieve are quite hostile. Can someone please help
  2. Thanks Bazza, all my correspondence has been through email, that should be good enough shouldn't it?
  3. Stu, I think your on the right track, I've been told this advice before. I've also been told by a councillor it should be a police matter as any transactions that go through the accounts without my authorization are tantamount to a misuse of public funds. I've been after the accounts for years as a resident, found discrepancies, had a treasurer resign in the past as they were also barred from seeing the accounts after 6 months of asking and now the same is happening to me. I asked them politely to not treat me the same way and thats when i got accused of being on a mission. I phoned them after the first and only meeting i was invited to was cancelled without letting me know and was harangued down the phone after calling them to find out why? I think i immediately need to follow your advice
  4. I have the constitution. The accounts are with another member, who refuses to respond to my emails. The resident engagement officer employed by the council is doing virtually nothing. What is a special resolution, I stupidly am thinking of going down the legal route, as they receive public funds and are supposed to abide by the constitution for funds
  5. Hi, I have been voted on by residents of a council estate to represent them as treasurer on the tenants association. The association receives funds from the council, has to abide by the council set constitution for residents associations. The constitution states that the treasurers role is to be the main signatory on the accounts, and that all payments must have the treasurers signature. Also that all of the accounts must be with the treasurer. For almost 3 months I've still not seen any accounts, or had anything to do with the finances. I asked a few days after being voted on by residents, and over a 2 week period of asking, and then being told to wait almost another month until the next meeting the relationship with the other officers (Chair, Vice Chair) has ended up with them accusing me of being on a mission, and now I have had no contact with them for over 2 months. Even after contacting them, through email weekly. I've contacted the councils resident engagement officer and the housing officer who are now saying i should wait until until the next meeting. There have been meetings going on with council officers in attendance and I've not been informed of them, I dont know when the next meeting is and now I'm left with wondering what to do next? Can anyone help???
  6. Hi people, An Aunt who has been very close to me all my life and who I've cared for, for a number of years, and who I've loved all my life has recently died. A number of years ago I was asked by my Aunt to become involved in their will as executor. They wanted to leave me everything. They arranged everything with probate, and all i had to do was sign. At the same time as drafting the will they arranged for the house to become 'tenants in common' with myself. I have the original and also the copies of the will i signed, but not the title deeds to the house Over the past few years other members of the family have become involved, taking over everything including their finances. My Aunt has recently died, where I've been now told that there has been a new will drafted, that now doesn't even mention me in anyway shape or form. Basically stating that I've been cut out completly. I've asked to see a copy of the will, but they have refused. One of them is also living in the house I've become now highly suspicious of the validity of the will, and also seeing as one of them had access to my Aunts finances, that money may have been siphoned off over the years. I understand i can view the will once probate is granted, but there are other issues on my mind. One I do not believe i would not even be mentioned in the will. Two, I would like to be able to see my Aunts bank statements since they took over the finances, as my suspicions are that maybe there may have been some wrong doing. What right, capabilities or even legal recours would I have to view the bank accounts fully?
  7. I'm sorry if this is in the wrong forum or if you dont deal with these things here, but i will try my hardest to explain. I'm part of a kind of tenants board called an estate board set up under a Housing Asssociation. Recently over the past few months, I've become increasingly aware that no real consultation has been going on with residents with regards to developments in the area, and also monies being spent by both the association and members of our own are not being brought forward for members to discuss freely. Last night we were told that the Housing Association had decided to change our constitution, and a member of our own board as well as 2 from other estate boards were set up as a kind of 'constitutional advisory group' to change the constitutions of all estate boards under our landlord. Some fundamental changes to the constitutions, (we're told) will be ratified soon, and must be accepted by members of all estate boards. In our constition at present is this clause "amendments to the constitution of the Estate Board may be made at Ordinary General Meetings, subject to these being agreed by a majority of all Estate Board members (a minimum of 51% of elected members). Any agreed changes must then be ratified at the next Annual General Meeting of the Estate Board." I immediately assumed and parroted back to the manager of the enabling officers this clause, assuming that we would have to as a board agree these changes. He informed me that a consultation had been carried out where members were invited to come to an event (2 2hr sessions, 1 evening, 1 weekend) and dicuss this. I myself came to the session on the weekend, and was told that these changes were going ahead, without any real discussion. I told him that we had to discuss this as a board and agree these changes, and then ratify them at an AGM as protected under the above clause. I was told this would not occur, when pushing the point home to him he told me in no uncertain terms that members had had enough consultation, and that the matter should now be dropped. My question is this, what is the point of adopting a constitution if members never get the chance to agree on ammendments? And can i get some form of legal action to prevent them from changing it without following the above clause? Sorry if this is the wrong place to put this, if anyone can offer any advice in these matters, i'm at my wits end.....
  8. A friend has been given an estimate for Major Works. This isn't a section 20 Notice, and its the first time they've recieved any notification of the actual estimate. They've already been informed of proposed works, and have been waiting for the second Section 20 notice with the 2 estimates and 30 days allowance to make objections. This letter has 3 charges on it; Annual Service Charge; Major Works Service Charge; Total Interim Charge; They've lumped together the Annual Service Charge with the Major Works before any Major Works have taken place onsite. The Total Interim Charge is a percentage of the Major Works and the Annual service charge, which has to be paid in 4 quartely installments over 12 months. Now the whole bill comes to just over £10,000, and the first quartely payment is expected 3 days after the bill was dated. First of all this seems to me to be highly irregular, secondly I always thought that Major Works Bills were paid after the works were carried out, not when you recieved the estimate, but after when you recieve an invoice. Could anyone clarify this?
  9. Jeez, had to send this one back as it was like carrying around a tank, and being slightly disabled doesnt make this easy. Also the Vista Experience index on my original laptop was 4.7 and the new one was 3.5, highlighting a significant change in the capabilities of this new laptop, so i refused and sent it back. On the 20th Sept my warranty ran out, on the 5-8th of Sept i had purchased an extra two years of warranty (Acer Advantage) from 'SimplyAcer', I registered this online, because i thought i was going to have an acer laptop. Anyway, they could not repair or replace my laptop so they told me the only option was a refund, as i had, already had it a year, (although to be fair they had had it in for repair a total of 7-8 times averaging aroung 12-14 weeks away), that i would have to take a loss on the refund. The original laptop i purchased for around £769 pricematched to LaptopsDirect, they divided the purchase price by 6, and deducted this from this from the total, which came to around £641. Now I was already upset at this that they could not replace it, but to be told i would lose this angered me even more. When i finally asked about the extended warranty i had purchase a week before, they told me that i could not be refunded on this, and that if i bought another acer laptop, then they would place it with this one. Obviously i asked if this would then be started afresh at the start of getting a new laptop, to take advantage of buying an extended warranty early. They told me that no the extension would start from the time i purchased the warranty and not any new laptop. Basically can they do this or should i complain and grinch about it all?
  10. Hi, my girlfriends sister who has just started her third year of university, has just accepted from PC world vouchers for her broken laptop. Now this initially broke because she sent it in for repair with the ac lead, which by the way you should never do because you'll inevitably lose it. Anyway, they sent it back with a different lead which eventually destroyed the battery. Since that time the laptop has been in for repairs a number of times and the last time i told her to mention SOGA and the 'not fit for purpose' clause. Now this laptop is over a year old, they initially over the phone stated they would give her a full refund, they then reneged on this agreement, divided the purchase price by 6 years, and deducted 1 years worth off of the price. They then told her that the refund would only be in vouchers and only can be used in PC World, or Currys. Surely this cannot be right, to have to accept vouchers, i can sort of understand the reduced refund because of use etc.., but to have to accept vouchers for a place that messed her about is taking the proverbial ****, if you ask me. I'm now in the process of trying to find a suitable laptop for her at these stores, but when i check them against online prices, you can purchase better models for the same price. Sometimes the better models cost a couple of hundred pounds more, but have been reduced. So back to the point, has she got the right to refuse these vouchers and demand cash or check?
  11. Hi people, I've been given some great news today. Out of the Blue an Acer technician phoned me and informed me that Acer were going to replace my laptop for a brand new boxed laptop, with new warranty and everything. The laptop in question has a larger screen and larger hard drive, everything else seems to be of the same specification. Intel core duo processor, has been swapped for AMD Turion 64 bit X2 Dual Core, and NVidia Graphics has been swapped for ATI Radeon Graphics but all in all, specs are the same. I just cannot believe it, acer have proved themselves to me yet again, to provide the best service in the UK for laptops. I will now go on advising people to keep on buying Acer. Mr Shed, i bought the system from Comet, and ever since my first problem with the machine where they informed me that turn around times for repairs were minimum 20 days, and that they sent it to Acer anyway. I decided to phone acer and they informed me that they would send DHL to my home to pick up, and drop off, and turn around is average 4 days, and up until the last problems they've been true to their word. I've recently purchased extended warranty for extra 2 years on top of the manufacturers standard 1 year warranty for £49 with exactly the same service, where Comet wanted to charge me over £100 for a crap service for only 1 extra year, which would be dealt with by acer anyway. In effect since that first confrontation with Comet i've never dealt with them since. Thanks anyway guys for your advice.
  12. Hi people, I hope I'm posting in the right section. I bought an Acer 5920g laptop last September for £800, within one week it broke down, i took it back and got a replacement. within 3 months it broke down again and acer fixed it. Within the last year it broke down a further 6 times. The 5th time acer held it for 4 weeks awaiting parts, new motherboard, cpu, video card, DVD player, basically the entire inner workings of the machine, all with refurbished parts. I finally recieved it back and it would'nt boot up, sent it back the very next day finally complaining, that surely this should require a brand new replacement written out in a short letter specifying every case id for every repair. They've had it now for over a week, and when i phoned this morning, they told me they are happy to replace it, and when i asked with a brand new machine, they told me no, this would be a refurbished laptop. Basically another machine that had broken down, with refurbished parts, and it may even be a better specification machine, but at least to the specifications of my old machine. What bugs me really is if they cannot repair my machine, then surely they should replace it with a new one or vouchers, because i still intend to purchase acer, as i have other acer laptops with no problems. Just as importantly if they replace my machine with one of exactly the same specification, then whats the difference between that and just replacing the damaged parts again in my machine? Is there anyway i can demand a brand new replacement or even vouchers for acer products?
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