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watccoe75

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  1. This topic was closed on 03/07/19. If you have a problem which is similar to the issues raised in this topic, then please start a new thread and you will get help and support there. If you would like to post up some information which is relevant to this particular topic then please flag the issue up to the site team and the thread will be reopened. - Consumer Action Group
  2. Hi I bought a phone just over two years ago from CW. It has just started turning itself off at random intervals two months after the warranty has expired. Apparently this can be remedied by paying £45 to have the firmware re-flashed. Just wondered if I have any comeback under the SOGA? Thanks in advance for any help/advice.
  3. Southern Electric have taken over my gas supply without my permission.
  4. Npower trying to charge me for the difference between the final reading of the card meter and the initial reading of the credit meter (approx 2000 units = £450) after meter change.
  5. I fell behind with a payment plan and so am now in receipt of a county court claim from Severn Trent Water. However they gave me *zero* warning of court action. Anyone know if I can contest the legal fees (£70) they have added to the claim on these grounds? Thanks in advance for any help/advice.
  6. I think you will be getting a cheque for £25 in the very near future.
  7. Correct. The clause isn't worth the paper it's written on IMO. Phone Shelter for a definitive answer though - 0808 800 444 (freephone).
  8. Excellent. I don't think the time factor matters as you are well within the 6 year limit for taking action. As long as the breakdown shows which deduction was from which deposit, I would send them this letter (you will need to amend it slightly to suit your situation), clearly marking it 'LETTER BEFORE ACTION': http://www.consumeractiongroup.co.uk/forum/landlords-tenants/16189-unfair-deposit-deductions.html#post125241 Obviously you are claiming for deductions from your own deposit, to get the full 800GBP back the other tenants would need to send their own LBA's etc.
  9. Hi Do you have anything in writing from the landlord specifying what the deductions were for?
  10. As tenancy agreements are covered by the The Unfair Terms in Consumer Contracts Regulations 1999, such a clause may well be unenforceable. Only a court can decide whether a term is unfair or not though. If the charge was clearly a penalty, unrelated to the actual cost to the landlord of the late payment, then he probably hasn't got a leg to stand on. More info available from The Office of Fair Trading website: Unfair terms guidance
  11. As a tenant you are legally entitled to 'quiet enjoyment' of the property. If the landlord is preventing this he is committing a criminal offence and also making himself liable for civil proceedings for damages and/or an injunction. I would contact your local CAB or local authority private tenancy team.
  12. Maybe you missed the bit where the OP said they had to give up work due to their pregnancy? Not everyone can afford to move 'whatever the cost'
  13. Anyone considering following the above advice might like to read this first: is this good advice??? - feedback appreciated - FightBack Forums
  14. What a great letter. Admin/mods - is there any way Joa's post could be made 'sticky' (esp. as there are so many non-refund of deposit queries)?
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